{"id":78132,"date":"2023-03-30T15:12:12","date_gmt":"2023-03-30T14:12:12","guid":{"rendered":"https:\/\/www.swanretail.co.uk\/?p=78132"},"modified":"2023-04-12T09:20:08","modified_gmt":"2023-04-12T08:20:08","slug":"collect-order-balances-conveniently-with-balancepay","status":"publish","type":"post","link":"https:\/\/www.swanretail.co.uk\/collect-order-balances-conveniently-with-balancepay\/","title":{"rendered":"New Product: Collect Order Balances Conveniently with BalancePay"},"content":{"rendered":"

Collecting outstanding payments for big ticket orders can be time-consuming for the retailer and inconvenient for the customer. Our new payments product, BalancePay, is a simple and secure way to streamline order payment completions.<\/p><\/blockquote>\n

 <\/p>\n

What is BalancePay?<\/h2>\n

\"BalancePay<\/strong><\/p>\n

BalancePay is a payments product that works within your retail system to automate manual tasks in the customer payment journey. It is designed to reduce errors, admin and friction when collecting order balances.<\/p>\n

We are pleased to announce that BalancePay is now available with both SwanFRS (Furniture Retail System)<\/a> and SRS (Swan Retail System)<\/a>.<\/p>\n

 <\/p>\n

How does BalancePay work?<\/h2>\n

Once your customer has made a purchase with an outstanding balance and payment is due, the following will happen:<\/p>\n

    \n
  1. Create and share a link<\/strong>
    \nEasily generate a link from your back office. This is automatically shared via email to the customer requesting payment of all or part of the balance.<\/li>\n
  2. Customer makes payment<\/strong>
    \nThe customer opens the link on their preferred device and is guided through the secure payment process.<\/li>\n
  3. Funds received<\/strong>
    \nThe payment is recorded in your back office and the order is updated to reflect this. Funds are deposited into your bank account.<\/li>\n<\/ol>\n

     <\/p>\n

    \"BalancePay<\/h4>\n

    Better for you & your customers<\/h2>\n

    Contact customers in a more convenient way for them and reduce unanswered calls, time consuming call chasing and outstanding balances.<\/p>\n

    Ultimately, BalancePay helps you receive your payments quicker and speed up your time to delivery.<\/p>\n

    Benefits for you:<\/h4>\n