{"id":78132,"date":"2023-03-30T15:12:12","date_gmt":"2023-03-30T14:12:12","guid":{"rendered":"https:\/\/www.swanretail.co.uk\/?p=78132"},"modified":"2023-04-12T09:20:08","modified_gmt":"2023-04-12T08:20:08","slug":"collect-order-balances-conveniently-with-balancepay","status":"publish","type":"post","link":"https:\/\/www.swanretail.co.uk\/collect-order-balances-conveniently-with-balancepay\/","title":{"rendered":"New Product: Collect Order Balances Conveniently with BalancePay"},"content":{"rendered":"
Collecting outstanding payments for big ticket orders can be time-consuming for the retailer and inconvenient for the customer. Our new payments product, BalancePay, is a simple and secure way to streamline order payment completions.<\/p><\/blockquote>\n
<\/p>\n
What is BalancePay?<\/h2>\n
<\/strong><\/p>\n
BalancePay is a payments product that works within your retail system to automate manual tasks in the customer payment journey. It is designed to reduce errors, admin and friction when collecting order balances.<\/p>\n
We are pleased to announce that BalancePay is now available with both SwanFRS (Furniture Retail System)<\/a> and SRS (Swan Retail System)<\/a>.<\/p>\n
<\/p>\n
How does BalancePay work?<\/h2>\n
Once your customer has made a purchase with an outstanding balance and payment is due, the following will happen:<\/p>\n
\n
- Create and share a link<\/strong>
\nEasily generate a link from your back office. This is automatically shared via email to the customer requesting payment of all or part of the balance.<\/li>\n- Customer makes payment<\/strong>
\nThe customer opens the link on their preferred device and is guided through the secure payment process.<\/li>\n- Funds received<\/strong>
\nThe payment is recorded in your back office and the order is updated to reflect this. Funds are deposited into your bank account.<\/li>\n<\/ol>\n<\/p>\n
<\/h4>\n
Better for you & your customers<\/h2>\n
Contact customers in a more convenient way for them and reduce unanswered calls, time consuming call chasing and outstanding balances.<\/p>\n
Ultimately, BalancePay helps you receive your payments quicker and speed up your time to delivery.<\/p>\n
Benefits for you:<\/h4>\n
\n
- Reduced unanswered calls, call chasing and other admin<\/li>\n
- Payment webpage is branded as your store to reduce friction and increase trust<\/li>\n
- Eliminates the risk of human error in payment entry<\/li>\n
- Secure process from a PCI DSS Level 1 compliant provider removes the risk of reputational damage<\/li>\n
- No input required from your team to process the payment<\/li>\n
- Creates a single source of truth for all your customer data<\/li>\n
- High probability of increasing speed of payment<\/li>\n<\/ul>\n
Benefits for your customers:<\/h4>\n
\n
- Quick and convenient for your customers to pay at a time that suits them<\/li>\n
- Improved digital journey and customer experience<\/li>\n
- Safe, secure link via a trusted URL<\/li>\n
- All payment details entered on one page to reduce steps<\/li>\n
- High probability of speeding up time to delivery<\/li>\n<\/ul>\n
<\/p>\n
Interested?<\/h2>\n
Contact our team<\/a> to find out more and get started.<\/p>\n