Installing a new EPoS and Retail Management system can seem like a daunting experience, but our Consultancy team will be with you from start to finish, ensuring a smooth and efficient installation.

When you choose to install a solution from Swan Retail you will be assigned a dedicated project consultant to see you through your set up and installation.

They will manage tasks such as

  • Assessing your requirements: An initial project meeting will be arranged with you to ensure we understand your project in detail to allow for a smooth installation
  • Arranging training sessions: We will work with you to provide a fully comprehensive training plan to ensure you are confident and fluent with your new retail system before your go-live. A member of our skilled and experienced training team will tailor your plan to suit your learning style and existing knowledge level to make sure you get the most from your sessions. Training sessions are available both onsite and remotely via a webinar
  • Organising networking surveys and installation: Depending on your current networking infrastructure, our engineers can plan and install networking, including Radio Frequency and Wi-fi across your site
  • Order, configure & install your equipment: The Swan engineers will install and set up all of your hardware and software prior to your go-live date