Cymba SRS text messages

Connect with your customers and achieve a 98% open rate via SMS

Send bulk text messages in seconds using customer data and order information held within your…

Swan Ecommerce On Order Stock

New Feature: Sell Your On-Order Stock Faster Online

Do you want to sell the stock you have on order before it arrives? Cut your selling times with our…

Sienna Furniture Retail

Sienna Home Furnishings Transforms Business Operations with SwanFRS

Waterford-based furniture retailer, Sienna, has transformed business operations by implementing…

Lenleys Elevates Customer Experience in Furniture Retail

Hear from Nick Gordon, Digital Manager at Lenleys, as he discusses their recent transformation and…

Swan FRS New Version 12

New Release Now Available: FRS 1208

We are excited to announce that the latest version of SwanFRS is now available!

January Furniture Show

Join Us at the January Furniture Show

The countdown is on until the doors open this Sunday for the January Furniture Show 2024. Join us…

Wigan Athletic FC Stadium Shop

A Digital Transformation: Wigan Athletic FC

Over the past few months, Wigan Athletic Football Club have transformed their digital retail using…

Chepstow Garden Centre retail

Chepstow Garden Centre Grow Their Customer Loyalty

Chepstow, an independent garden centre near the Wye Valley, has recently let their customer loyalty…

garden centre retail

Find Us at the Garden Retail Event of the Year: Glee 2023

There's not long to wait until the garden and leisure industry come together for Glee at the NEC…

Silvermere Golf Complex

Silvermere Golf See Operational Efficiencies and Improved Customer Experience with Swan

Silvermere, a popular golf complex in Surrey, went live with a suite of Swan solutions in 2021 and…

BalancePay

New Product: Collect Order Balances Conveniently with BalancePay

Our new payments product, BalancePay, is a simple and secure way to streamline order payment…

A Cut Above: Shirt Sleeves upgrades to TRIMS & SwanPay

Independent womenswear store, Shirt Sleeves, has recently revolutionised their operations by…

Football Trade Directory networking event

Join ClearCourse Sports at the next Football Networking Event

Our colleagues at ClearCourse Sports will be showcasing the world-class solutions ClearCourse has…

Race the Thames 2022

We’re Racing the Thames!

Our team of eight are taking part in Race the Thames 2023 to raise money for fantastic causes. 

Voisins Department Store

Rewarding Loyalty: Voisins Set the Bar with SRS, FUSE & Omnisend

Leading department store, Voisins, wanted to enhance their customer engagement journey by…

SwanFRS new release 1205

SwanFRS New Release Available Now

We're pleased to announce that SwanFRS version 1205 is now available for release. It has a number…

TRIMS Sales Forecasting Report

New Sales Forecasting Report Now Available in TRIMS

The latest new development in TRIMS is designed to give retailers the information they need in the…

Preparing for Black Friday

Preparing for Black Friday

With Black Friday one month today and Christmas just 61 days away, retailers are busy getting ready…

team at Swan User Group 2022

The Return of Swan User Groups

Earlier this month, we hosted our first in-person User Groups since 2019.

Stamford Bridge Sports Merchandise and Licencing Show

Catch ClearCourse Sports at Stamford Bridge for the SMLS

Find our team at the Sports Merchandise and Licensing Show at the home of Chelsea Football Club.…

POS User Group Conference 2022

New Date Added for Swan User Groups

We have listened to our clients' feedback and are pleased to announce that we will be adding an…

Elland Road Football Trade Directory

Join ClearCourse Sports at Elland Road with the Football Trade Directory

There's not long to go now until the next Football Trade Directory Business Networking Event and…

Omnisend Email Marketing

Are You Getting the Most Out of Email Marketing? Try Omnisend

Omnisend is one of the fastest growing email marketing and marketing automation apps and we're…

Swan Furniture User Group Conference

Save the Date for Our Furniture User Group Conferences

We would like to share our plans for our upcoming User Group Conference specifically for our…

PETA awards

Finalists of PETA Apprenticeship & Employer of the Year Awards

We are very proud to report that our Customer Support Manager, Michelle Mengham, received…

swan retail system user

New Release: SRS v7.4

Version 7.4 is the latest software release for SRS (Swan Retail System), which contains substantial…

BalancePay

A New Way to Collect Order Payments: BalancePay

BalancePay is a simple and secure way to streamline your order payment completions. Quickly and…

Four Years of Integrated Ecommerce

We launched our first in-house SRS integrated ecommerce website in 2018. Since then, we have…

Glee show 2022

See You at Glee 2022!

Now scheduled for earlier in the year, the largest garden retail show in the UK, Glee, will return…

January Furniture Show

January Furniture Show: One Month To Go

There is only one month to go until the January Furniture Show opens its doors to the industry,…

Warehouse Shipster Shipping

New Courier Integration for SRS: Shipster

We are delighted to announce that SRS (Swan Retail System) now integrates with Shipster; a leading…

Bobby's of Bournemouth

Bobby’s of Bournemouth: Finding the Right Retail System

Last year the iconic Bobby’s of Bournemouth, reopened its doors as part of the first phase of…

January Furniture Show

New Dates for January Furniture Show

This year's January Furniture Show has been postponed to April following the increase of concern…

Race the Thames 2022

Our Team Race the Thames for Charity

The race is on to cover the length of the Thames in one week by rowing, running or cycling in aid…

National Garden Gift Voucher

National Garden Gift Card Moves to epay Next Month

The HTA National Garden Gift Card scheme will transition to a new supplier as of 1st January 2022.……

January Furniture Show lifestyle

See Us at January Furniture Show

January Furniture Show is returning to the NEC next year to showcase everything the furniture…

MaxOptra

MaxOptra & Swan Retail Team Up

We’ve joined up with MaxOptra who provide leading delivery route optimisation software, smart fleet…

Giftpro event management

Want to Sell Vouchers or Tickets Online? Introducing Giftpro

Like us, Giftpro are part of the ClearCourse Partnership. They allow clients to sell gift vouchers,…

Wellgosh Nottingham

New Store Opening for Wellgosh

Touchretail client, Wellgosh, have expanded their High Street presence with a new men's clothing…

W J French Footwear Retailer

Eight Generations of Specialist Retail

W J French, a long-established footwear retailer, has recently upgraded their retail software to…

Swan FC Sports Merchandise Licensing

Gearing Up for the Sports Merchandise and Licensing Show

We're very excited to be taking part in the Sports Merchandise and Licensing Show at Stamford…

Swan Virtual User Group 2021

Our First Virtual User Group Conference

We would like to thank everyone that joined us for our first Virtual User Group yesterday. It was…

our team at Glee 2021

Reunited at the Return of GLEE Birmingham

Our team have had a fantastic time this week at the return of Glee 2021 at Birmingham’s NEC. 

Glee Carbon Offset

Making GLEE Green: Swan Offset Carbon Emissions

This year for GLEE Birmingham, we are proud to announce that we have offset our carbon emissions…

INDX Furniture Show

Find us at the INDX Furniture Show

We will be exhibiting at the upcoming INDX Furniture (formerly known as the AIS Furniture Show) on…

Beales Southport

Beales Continues to Expand with Opening of New Southport Store

Department store revival saw another reopening this month, with the new Beales Southport store…

garden centre retail solutions

Free Garden Centre Insights from HTA Garden Retail Monitor

Swan Retail clients can obtain free garden centre sales benchmarking from the HTA’s Garden Retail…

Bobbys department store

Department Store Revival: Bobby’s of Bournemouth

Following this iconic department store’s closure along with the rest of the Debenhams empire, Bobby…

Warrington Wolves Upgrade to ClearAccept Integrated Payments

After working with our team to launch their new integrated eCommerce channel, Warrington Wolves…

Swan Virtual User Conference

Date Announced for Swan’s Virtual User Group Conference

Swan’s User Group is an invaluable opportunity to gain insight into our new developments, industry…

GLEE 2021

The Countdown to GLEE 2021 Begins

We are excited to announce that we will be exhibiting at the upcoming GLEE show at the NEC in…

JT Lloyds

JT Lloyds on Efficient Operations and eCommerce Launch

We spoke to fragrance and beauty specialists, JT Lloyds, about their streamlined retailing and…

Jones and Tomlin Hastens lifestyle1

Creating Jones & Tomlin’s Online Experience

From custom illustrations to system integration, we provided Jones & Tomlin with a comprehensive…

omnisend partner

We’re an Omnisend Partner

Have you been hearing about one of the top email marketing apps, Omnisend, lately? We’re an…

Warrington Wolves

In Another League: Warrington Wolves Level Up Their eCommerce

Our team worked with Urban Zoo last year to take Warrington Wolves’ eCommerce to the next level…

fashion retail system

Looking for an RMS Alternative?

If you are a Microsoft Dynamics RMS user, you need to find an alternative now. We can help with not…

high point market

The World’s Largest Furnishings Trade Show Returns

High Point Market in North Carolina opened its doors to visitors on Saturday for its Spring event.

Stoke City Football Club Retail

Stoke City Football Club Deliver Fan-First Experience

Stoke City were looking for a long term collaborative partnership with a retail solution for…

ClearAccept and Swan Retail integrated payments

ClearAccept & Swan Retail Join Up to Offer Integrated Payments

We have joined forces with ClearAccept to bring our retailers a new standard of integrated…

Cygnus Football Clubs Sports Retail

Why Cygnus is the POS of choice for Football Clubs

Cygnus, our electronic point of sale software, has been catching the eye of major football clubs…

Beales Peterborough

Beales Opens New Department Store in Peterborough

Well-known department store, Beales, have opened a 44,000sq ft retail space in Peterborough.

department store retail system

Say Hello to SRS v7.2

We are delighted to announce the release of our newest version of Swan Retail System. We have been…

online shopping customer data Fetchify

Swan Retail Links with Fetchify

Our latest integration partnership, Fetchify, is now live for Swan Retail System (SRS).

las vegas winter market

Las Vegas Furniture Market Opens Its Doors

This week sees the west coast of Amercia's premier home furnishings event open its doors.

the arrangement

Award-Winning Interior Design Meets Streamlined Software

We caught up with Shelia Butler, COO of The Arrangement, to find out about the company’s experience…

Furniture & Homeware

The AIS Furniture Show Opens its Virtual Doors

For the next two weeks, the AIS Furniture Show will be open in a new online format. There, we will…

Fan App

Talking Retail Revenue in FC Business Magazine

This month, FC Business magazine, the business magazine for the football industry, is exploring…

furniture news

How Retail Technology is Transforming the Furniture Industry

This month, Furniture News is focussing on the importance of retail technology and how it can help…

Petmania ecommerce

Petmania’s Integrated eCommerce Site Exceeds Targets

Petmania wanted to drive online sales with a new eCommerce site that fully integrated with their…

sports stadium retail

How Sports Clubs can Engage with Fans to Drive Retail Revenue

Sports clubs need to look for ways to communicate with fans that are not affected by store closures…

New eCommerce Customer Experience Enhancements

eCommerce is increasingly important for retailers and improving your customer’s experience of your…

Omnisend integration

Omnisend Integration Now Live for Swan Retail System

We are pleased to announce that we have developed a new integration with Omnisend for SRS. The…

Beales on ipad

Scalability & Online Success: Beales Revisited

Four months since our case study on a new beginning for Beales, we caught up with them to discuss…

Swan's 18th Birthday

Swan Retail Turns 18!

Today marks a significant milestone in the Swan Retail story. We’re turning 18!

Furniture & Homeware

New Format for the AIS January Furniture Show

For the first time in its history, the AIS Furniture Show will be online later this month.

wine centre

The Wine Centre: Brand, Position & eCommerce

Our agency, Swan Origination (aka Standout), has recently worked with The Wine Centre to rebrand,…

Sustainable business practice

A Greener Future: HTA Launch Sustainability Roadmap

The Horticultural Trades Association has this week launched its Sustainability Roadmap to guide the…

St Ives Tackle

Reeling in St. Ives Tackle

After frustrations with their previous retail system, a family-run fishing supplies business joined…

January Furniture Show Postponed

The January Furniture Show has announced a change of date and name in response to the Coronavirus…

ClearCourse Acquires the Swan Group

It is with great excitement that we announce the sale of the Swan Group. We feel that now is a…

Mobile-first Google Indexing

Is Your Website Prepared for Google’s Mobile-First Indexing?

As of March next year, Google plan to enable mobile-first indexing for all sites. We highlight how…

Retail Systems Awards to be Presented Online

This year's Retail Systems Awards will be presented online with the winners announced via a special…

SRS Version 7 New Software Release

New Release: SRS V7 – Customers & Loyalty Rewards

We’ve been working hard on our latest software release, SRS version 7.0. It’s all about influencing…

Beales

A New Beginning for Beales

In only 8 weeks, the iconic department store was completely reborn this summer thanks to an…

Terry Nelson joins SwanFRS team

SwanFRS Welcomes Terry Nelson to USA Team

We believe the timing is perfect to add Terry to our FRS team as many retailers are actively…

Hervia Bazaar Manchester

Hervia Named in Top 21 Menswear Stores

We would like to congratulate our fantastic client, Hervia, on being listed as one of the top…

Glee New Product Award Winners

Our Mobile Loyalty App Wins Glee New Product Award

We are thrilled to announce that our mobile loyalty app, FUSE, has won the New Product Award at…

glee gathering 2020

Glee Gathering Goes Virtual

Next week, we will be taking part in the Glee Gathering. It promises to be an insightful two-day…

Headless CMS

Headless CMS: What is it and do you need it?

'Headless’ is a term that you will be hearing more and more. We outline what it is and what…

Does Your Team Need Training?

We understand that over the past few months things have changed within your business and we are…

National Garden Gift Voucher

HTA National Garden Gift Card Scheme to Move to epay

If your garden centre is part of the HTA National Garden Gift Card scheme, you will be aware that…

Eat Out to Help Out

How to Prepare for the Eat Out to Help Out Scheme

The Government has announced a scheme to protect jobs in the hospitality industry and encourage…

How to Prepare for VAT Rate Changes

With a temporary drop in VAT to begin on 15th July for certain products, we have put together some…

Pinterest Shopify

Pinterest Link with Shopify to Allow Shoppable Pins

Pinterest and Shopify have joined forces to enable retailers to upload products that form shoppable…

Swan FRS New Version 12

SwanFRS New Release: Version 12

We are excited to announce the release of the latest version of our Furniture Retail System (FRS).…

Raemoir Garden Centre Ecommerce Shopify

Raemoir Garden Centre Integrates SRS & Shopify

After moving online during lockdown, Raemoir have taken the next step by linking their retail…

SEO

Website User Experience is the Focus of New Google Algorithm

Google announce changes to ranking criteria for websites based on user experience. 

Shopify TRIMS Integration Robinsons of Bawtry

New Shopify & TRIMS Web Launch for Robinsons of Bawtry

The integration between Shopify and TRIMS eliminated "one of the most time-consuming and tedious…

ereceipts

Make Transactions 100% Contact-Free with E-Receipts

Now is the time to prepare for reopening stores by enabling e-receipts to make transactions…

Hairglo Use WooCommerce + TRIMS to Move Online

Luxury hair & beauty retailer links new WooCommerce site to TRIMS in first online venture. 

Cullen Pharmacy

Remote Setup, Training & Switch-On for New TRIMS Customer

A Scottish pharmacy has recently moved to TRIMS, successfully going live completely remotely during…

Improve Your Online Presence

5 Ways to Improve Your Online Presence

With the need for online retail success in sharp focus, we have put together five ways to help…

HTA Garden Centre Trading Guidance

HTA Publish Safe Trading Guidance for Garden Centres

With garden centres given the go-ahead to reopen, the HTA give guidance on operating safely.

The Boma Garden Centre eCommerce

2-Week Turnaround for the Boma Garden Centre’s New Website

The garden centre wanted their Shopify site built, SRS integrated and selling in 10 days. We rose…

Speciality Retail

6 Steps to Prep Your Tills for Reopening

Six simple steps to follow when reopening stores to ensure your tills run smoothly.

purple menswear store

Shopify & TRIMS Drive More eCommerce Success

Purple Menswear launched their Shopify ecommerce website integrated with TRIMS and have enjoyed a…

Amazon eBay Swan Integrations Garden Centre eCommerce

Amazon & eBay Integrations Drive Revenue for Garden Centre

eCommerce is everything at the moment. This example of our integrations has driven an overwhelming…

Landers Outdoor World Shopify & TRIMS

Never Miss a Sale: eCommerce Transforms Landers Outdoor World

It's all about capturing sales that would have been missed without Shopify and TRIMS.

Treadmill marathon

The Treadmill Marathon & 2.6 Challenge

This year’s London Marathon has been postponed but head of our agency, Dan, has found a way to…

huggle modern baby store shopify TRIMS

Shopify & TRIMS Make a Powerful Partnership for huggle

The modern baby store, huggle, have gone live with a fantastic new Shopify website fully integrated…

Retail Systems Awards: We’ve Been Shortlisted!

The Retail Systems Awards celebrates the industry's best innovations and we are delighted to be…

Swan Retail

Just Keep Swimming

Communication, collaboration and working together now is what will help us survive and thrive. We…

eCommerce

The eCommerce Solution for Garden Centres

We have quickly adapted to deliver the eCommerce solutions our users need at this time; creating…

Francis of Malvern Launch New Website

Our agency have given a fresh feel to a well-loved brand name with a history of helping furnish…

Glasswells YES ecommerce upselling

Upselling Made Easy with YES eCommerce

We have been hard at work adding features to our YES eCommerce platform.

making tax digital

More Time for Making Tax Digital Software Links

This week, HRMC have announced an extension to the Making Tax Digital software links deadline. 

fuse customer loyalty app

Introducing FUSE: Bringing the App Game to Every Size Player

Our newly integrated customer engagement app is here, and what a time for it to arrive.

what can retailers do now

What can retailers do now (that their future-selves will thank them for)?

Many retailers may currently find themselves with time to get perspective on their business and to…

Why you should care about GDPR

By now I’m sure the acronym GDPR is ringing in your ears, if it isn’t then it should be! If you…

Swan expands its payment system offering

Swan has added another EFT payments partner to our portfolio in the form of Optomany.

Celebrating a successful start to the year’s exhibitions

We had a fantastic start to 2018 with appearances at the GCA conference, the AIS Furniture Show and…

Swan Retail launches new Digital Marketing Service

Swan Retail is excited to launch their new Omnichannel approach to retail solutions.

Mike Byrne joins Swan Retail

Mike Byrne has joined Swan Retail to head up the new ecommerce and digital marketing services team.

Swan customers sweep the board at the AIS furniture show.

We’d like to say congratulations to three of our customers for all winning member of the year…

New functionality: Single and multi-use vouchers

The Swan back office now has the ability to create and manage vouchers for use with the till and…

Swan announce HTA gift card approval

Last year HTA launched their new Gift Card scheme to their membership.

Hospitals undergo EPoS upgrades

Hull & East Yorkshire NHS Trust have upgraded their aged EPoS systems in their 8 self-service…

Swan celebrate successful Minerva show

Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing…

2017 – The Year of the Customer

In the ever-evolving world of retail, even the tiniest digital butterfly can create the most…

A Shaw Thing – Cabinet Maker

Cabinet Maker caught up with AIS Member of the Year Award winning retailer Ena Shaw Home to find…

Swan celebrate best January Furniture Show in 10 years

The January Furniture Show was a roaring success at Swan Retail, with many new customers coming to…

Swan announce product relaunch

Swan Retail has packaged up its established market leading speciality furniture retail application…

Swan support the HTA Garden Retail Monitor

Swan are proud to be supporting the HTA Garden Retail Monitor (GRM) which lets garden centres…

Swan make major system acquisition

Swan Retail have made their second major acquisition within three years and have purchased a…

The Swan team is growing

In the last few months we have welcomed 3 new faces to the Swan team.

Swan team up with Garden Connect for eCommerce integration

Swan Retail have teamed up to integrate their EPoS and retail management software with ecommerce…

New apps added to Swan’s software offering

Following on from the continuing success of our first app for customer ordering, we are expanding…

Swan launch 3rd generation of hosting

About 12 months ago we started to review our host server environment.

Voisins go live with Pennies integration

Voisins Department Store in St Helier, Jersey, the oldest family-run department store in Britain…

Townrow Department Store installs Swan

Townrow Department Stores, a family run company which trades from four locations in Essex and…

We did it!

The Swan team took on the Great South Run with great success and we are very happy to say that we…

Team Swan take on the Great South Run

Twelve members of the Swan team are taking on the challenge of the 10 mile Great South Run on…

Swan announces new Ecommerce partner

Swan is pleased to announce a new strategic relationship with specialist web provider Garden…

Swan promises to revolutionise retail with new technology

Swan has launched a new method which places stock information, images and product options as well…

Why good customer service is the key to retail success

For the smaller independent retailer, customer service is the key to success, especially when…

Homeleigh choose Swan Retail

Homeleigh is one of the South West’s largest family run gardens centres, with a very wide ranging…

Supporting HTA at Catering Matters Conference

Swan is exhibiting and demonstrating our updated hospitality EPoS application with wireless table…

Swan link to LaSer Finance

Swan have been commissioned to interface to LaSer finance (or Creation as they used to be known)…

Get the measure of multichannel retail

Multichannel retailing is defined as the use of a variety of channels, such as in-store, online and…

Swan team up with AIS

Swan Retail have teamed up with the Association of Independent Stores (AIS) to bring TradeIslands…

Swan welcome back Keith Jenkins

After an absence of just over two years Keith Jenkins has re-joined the organisation.

Swan sign Barclaycard Partnership

Swan have recently signed a new partnership agreement with Barclaycard to support their semi…

Ena Shaw choose Swan Retail for system overhaul

Merseyside-based soft furnishings retailer Ena Shaw has has chosen Swan Retail to bring its retail…

Why you should know your customers inside out

Knowledge is power, especially for retailers who not only want to know, but need to know about…

15 years with Swan Retail

We would like to congratulate a member of our support team, Hannah, on 15 years of service with the…

AHF & Swan – The Perfect Match

8 months after installing their new system from Swan Retail, Anglia Home Furnishings spoke with…

Why install an EPoS system?

Accurate and “on demand” sales reporting will provide the retailer with the relevant information…

Oldrids & Co Ltd choose Swan Retail for system overhaul

We are delighted to be working with Oldrid & Co Ltd to implement a multichannel solution using the…

Milestone in the Cloud

Swan Retail has deployed our 250th hosted user, achieving our target number of users way ahead of…

Another fantastic year at GLEE for Swan

With the move to halls 17 - 20 at the NEC and a host of new features it was all change at GLEE this…

What technology can be integrated within EPoS to get the most from it?

With the growth of multi-channel, the landscape for retailers has become increasingly demanding and…

10 new Garden Centre customers in 2014 for Swan Retail

Swan Retail have the largest share of the garden centre EPoS market in the UK and have consolidated…

Company Merger offers a fully integrated POS and Retail Management Solution.

G7 and Swan Retail, two leading systems specialists with a strong track record of partnership on…