Connect with your customers and achieve a 98% open rate via SMS
Send bulk text messages in seconds using customer data and order information held within your…
New Feature: Sell Your On-Order Stock Faster Online
Do you want to sell the stock you have on order before it arrives? Cut your selling times with our…
Sienna Home Furnishings Transforms Business Operations with SwanFRS
Waterford-based furniture retailer, Sienna, has transformed business operations by implementing…
Lenleys Elevates Customer Experience in Furniture Retail
Hear from Nick Gordon, Digital Manager at Lenleys, as he discusses their recent transformation and…
New Release Now Available: FRS 1208
We are excited to announce that the latest version of SwanFRS is now available!
Join Us at the January Furniture Show
The countdown is on until the doors open this Sunday for the January Furniture Show 2024. Join us…
A Digital Transformation: Wigan Athletic FC
Over the past few months, Wigan Athletic Football Club have transformed their digital retail using…
Chepstow Garden Centre Grow Their Customer Loyalty
Chepstow, an independent garden centre near the Wye Valley, has recently let their customer loyalty…
Find Us at the Garden Retail Event of the Year: Glee 2023
There's not long to wait until the garden and leisure industry come together for Glee at the NEC…
Silvermere Golf See Operational Efficiencies and Improved Customer Experience with Swan
Silvermere, a popular golf complex in Surrey, went live with a suite of Swan solutions in 2021 and…
New Product: Collect Order Balances Conveniently with BalancePay
Our new payments product, BalancePay, is a simple and secure way to streamline order payment…
A Cut Above: Shirt Sleeves upgrades to TRIMS & SwanPay
Independent womenswear store, Shirt Sleeves, has recently revolutionised their operations by…
Join ClearCourse Sports at the next Football Networking Event
Our colleagues at ClearCourse Sports will be showcasing the world-class solutions ClearCourse has…
We’re Racing the Thames!
Our team of eight are taking part in Race the Thames 2023 to raise money for fantastic causes.
Rewarding Loyalty: Voisins Set the Bar with SRS, FUSE & Omnisend
Leading department store, Voisins, wanted to enhance their customer engagement journey by…
SwanFRS New Release Available Now
We're pleased to announce that SwanFRS version 1205 is now available for release. It has a number…
New Sales Forecasting Report Now Available in TRIMS
The latest new development in TRIMS is designed to give retailers the information they need in the…
Preparing for Black Friday
With Black Friday one month today and Christmas just 61 days away, retailers are busy getting ready…
The Return of Swan User Groups
Earlier this month, we hosted our first in-person User Groups since 2019.
Catch ClearCourse Sports at Stamford Bridge for the SMLS
Find our team at the Sports Merchandise and Licensing Show at the home of Chelsea Football Club.…
New Date Added for Swan User Groups
We have listened to our clients' feedback and are pleased to announce that we will be adding an…
Join ClearCourse Sports at Elland Road with the Football Trade Directory
There's not long to go now until the next Football Trade Directory Business Networking Event and…
Are You Getting the Most Out of Email Marketing? Try Omnisend
Omnisend is one of the fastest growing email marketing and marketing automation apps and we're…
Save the Date for Our Furniture User Group Conferences
We would like to share our plans for our upcoming User Group Conference specifically for our…
Finalists of PETA Apprenticeship & Employer of the Year Awards
We are very proud to report that our Customer Support Manager, Michelle Mengham, received…
New Release: SRS v7.4
Version 7.4 is the latest software release for SRS (Swan Retail System), which contains substantial…
A New Way to Collect Order Payments: BalancePay
BalancePay is a simple and secure way to streamline your order payment completions. Quickly and…
Four Years of Integrated Ecommerce
We launched our first in-house SRS integrated ecommerce website in 2018. Since then, we have…
See You at Glee 2022!
Now scheduled for earlier in the year, the largest garden retail show in the UK, Glee, will return…
January Furniture Show: One Month To Go
There is only one month to go until the January Furniture Show opens its doors to the industry,…
New Courier Integration for SRS: Shipster
We are delighted to announce that SRS (Swan Retail System) now integrates with Shipster; a leading…
Bobby’s of Bournemouth: Finding the Right Retail System
Last year the iconic Bobby’s of Bournemouth, reopened its doors as part of the first phase of…
New Dates for January Furniture Show
This year's January Furniture Show has been postponed to April following the increase of concern…
Our Team Race the Thames for Charity
The race is on to cover the length of the Thames in one week by rowing, running or cycling in aid…
National Garden Gift Card Moves to epay Next Month
The HTA National Garden Gift Card scheme will transition to a new supplier as of 1st January 2022.……
See Us at January Furniture Show
January Furniture Show is returning to the NEC next year to showcase everything the furniture…
MaxOptra & Swan Retail Team Up
We’ve joined up with MaxOptra who provide leading delivery route optimisation software, smart fleet…
Want to Sell Vouchers or Tickets Online? Introducing Giftpro
Like us, Giftpro are part of the ClearCourse Partnership. They allow clients to sell gift vouchers,…
New Store Opening for Wellgosh
Touchretail client, Wellgosh, have expanded their High Street presence with a new men's clothing…
Eight Generations of Specialist Retail
W J French, a long-established footwear retailer, has recently upgraded their retail software to…
Gearing Up for the Sports Merchandise and Licensing Show
We're very excited to be taking part in the Sports Merchandise and Licensing Show at Stamford…
Our First Virtual User Group Conference
We would like to thank everyone that joined us for our first Virtual User Group yesterday. It was…
Reunited at the Return of GLEE Birmingham
Our team have had a fantastic time this week at the return of Glee 2021 at Birmingham’s NEC.
Making GLEE Green: Swan Offset Carbon Emissions
This year for GLEE Birmingham, we are proud to announce that we have offset our carbon emissions…
Find us at the INDX Furniture Show
We will be exhibiting at the upcoming INDX Furniture (formerly known as the AIS Furniture Show) on…
Beales Continues to Expand with Opening of New Southport Store
Department store revival saw another reopening this month, with the new Beales Southport store…
Free Garden Centre Insights from HTA Garden Retail Monitor
Swan Retail clients can obtain free garden centre sales benchmarking from the HTA’s Garden Retail…
Department Store Revival: Bobby’s of Bournemouth
Following this iconic department store’s closure along with the rest of the Debenhams empire, Bobby…
Warrington Wolves Upgrade to ClearAccept Integrated Payments
After working with our team to launch their new integrated eCommerce channel, Warrington Wolves…
Date Announced for Swan’s Virtual User Group Conference
Swan’s User Group is an invaluable opportunity to gain insight into our new developments, industry…
The Countdown to GLEE 2021 Begins
We are excited to announce that we will be exhibiting at the upcoming GLEE show at the NEC in…
JT Lloyds on Efficient Operations and eCommerce Launch
We spoke to fragrance and beauty specialists, JT Lloyds, about their streamlined retailing and…
Creating Jones & Tomlin’s Online Experience
From custom illustrations to system integration, we provided Jones & Tomlin with a comprehensive…
We’re an Omnisend Partner
Have you been hearing about one of the top email marketing apps, Omnisend, lately? We’re an…
In Another League: Warrington Wolves Level Up Their eCommerce
Our team worked with Urban Zoo last year to take Warrington Wolves’ eCommerce to the next level…
Looking for an RMS Alternative?
If you are a Microsoft Dynamics RMS user, you need to find an alternative now. We can help with not…
The World’s Largest Furnishings Trade Show Returns
High Point Market in North Carolina opened its doors to visitors on Saturday for its Spring event.
Stoke City Football Club Deliver Fan-First Experience
Stoke City were looking for a long term collaborative partnership with a retail solution for…
ClearAccept & Swan Retail Join Up to Offer Integrated Payments
We have joined forces with ClearAccept to bring our retailers a new standard of integrated…
Why Cygnus is the POS of choice for Football Clubs
Cygnus, our electronic point of sale software, has been catching the eye of major football clubs…
Beales Opens New Department Store in Peterborough
Well-known department store, Beales, have opened a 44,000sq ft retail space in Peterborough.
Say Hello to SRS v7.2
We are delighted to announce the release of our newest version of Swan Retail System. We have been…
Swan Retail Links with Fetchify
Our latest integration partnership, Fetchify, is now live for Swan Retail System (SRS).
Las Vegas Furniture Market Opens Its Doors
This week sees the west coast of Amercia's premier home furnishings event open its doors.
Award-Winning Interior Design Meets Streamlined Software
We caught up with Shelia Butler, COO of The Arrangement, to find out about the company’s experience…
The AIS Furniture Show Opens its Virtual Doors
For the next two weeks, the AIS Furniture Show will be open in a new online format. There, we will…
Talking Retail Revenue in FC Business Magazine
This month, FC Business magazine, the business magazine for the football industry, is exploring…
How Retail Technology is Transforming the Furniture Industry
This month, Furniture News is focussing on the importance of retail technology and how it can help…
Petmania’s Integrated eCommerce Site Exceeds Targets
Petmania wanted to drive online sales with a new eCommerce site that fully integrated with their…
How Sports Clubs can Engage with Fans to Drive Retail Revenue
Sports clubs need to look for ways to communicate with fans that are not affected by store closures…
New eCommerce Customer Experience Enhancements
eCommerce is increasingly important for retailers and improving your customer’s experience of your…
Omnisend Integration Now Live for Swan Retail System
We are pleased to announce that we have developed a new integration with Omnisend for SRS. The…
Scalability & Online Success: Beales Revisited
Four months since our case study on a new beginning for Beales, we caught up with them to discuss…
Swan Retail Turns 18!
Today marks a significant milestone in the Swan Retail story. We’re turning 18!
New Format for the AIS January Furniture Show
For the first time in its history, the AIS Furniture Show will be online later this month.
The Wine Centre: Brand, Position & eCommerce
Our agency, Swan Origination (aka Standout), has recently worked with The Wine Centre to rebrand,…
A Greener Future: HTA Launch Sustainability Roadmap
The Horticultural Trades Association has this week launched its Sustainability Roadmap to guide the…
Reeling in St. Ives Tackle
After frustrations with their previous retail system, a family-run fishing supplies business joined…
January Furniture Show Postponed
The January Furniture Show has announced a change of date and name in response to the Coronavirus…
ClearCourse Acquires the Swan Group
It is with great excitement that we announce the sale of the Swan Group. We feel that now is a…
Is Your Website Prepared for Google’s Mobile-First Indexing?
As of March next year, Google plan to enable mobile-first indexing for all sites. We highlight how…
Retail Systems Awards to be Presented Online
This year's Retail Systems Awards will be presented online with the winners announced via a special…
New Release: SRS V7 – Customers & Loyalty Rewards
We’ve been working hard on our latest software release, SRS version 7.0. It’s all about influencing…
A New Beginning for Beales
In only 8 weeks, the iconic department store was completely reborn this summer thanks to an…
SwanFRS Welcomes Terry Nelson to USA Team
We believe the timing is perfect to add Terry to our FRS team as many retailers are actively…
Hervia Named in Top 21 Menswear Stores
We would like to congratulate our fantastic client, Hervia, on being listed as one of the top…
Our Mobile Loyalty App Wins Glee New Product Award
We are thrilled to announce that our mobile loyalty app, FUSE, has won the New Product Award at…
Glee Gathering Goes Virtual
Next week, we will be taking part in the Glee Gathering. It promises to be an insightful two-day…
Headless CMS: What is it and do you need it?
'Headless’ is a term that you will be hearing more and more. We outline what it is and what…
Does Your Team Need Training?
We understand that over the past few months things have changed within your business and we are…
HTA National Garden Gift Card Scheme to Move to epay
If your garden centre is part of the HTA National Garden Gift Card scheme, you will be aware that…
How to Prepare for the Eat Out to Help Out Scheme
The Government has announced a scheme to protect jobs in the hospitality industry and encourage…
How to Prepare for VAT Rate Changes
With a temporary drop in VAT to begin on 15th July for certain products, we have put together some…
Pinterest Link with Shopify to Allow Shoppable Pins
Pinterest and Shopify have joined forces to enable retailers to upload products that form shoppable…
SwanFRS New Release: Version 12
We are excited to announce the release of the latest version of our Furniture Retail System (FRS).…
Raemoir Garden Centre Integrates SRS & Shopify
After moving online during lockdown, Raemoir have taken the next step by linking their retail…
Website User Experience is the Focus of New Google Algorithm
Google announce changes to ranking criteria for websites based on user experience.
New Shopify & TRIMS Web Launch for Robinsons of Bawtry
The integration between Shopify and TRIMS eliminated "one of the most time-consuming and tedious…
Make Transactions 100% Contact-Free with E-Receipts
Now is the time to prepare for reopening stores by enabling e-receipts to make transactions…
Hairglo Use WooCommerce + TRIMS to Move Online
Luxury hair & beauty retailer links new WooCommerce site to TRIMS in first online venture.
Remote Setup, Training & Switch-On for New TRIMS Customer
A Scottish pharmacy has recently moved to TRIMS, successfully going live completely remotely during…
5 Ways to Improve Your Online Presence
With the need for online retail success in sharp focus, we have put together five ways to help…
HTA Publish Safe Trading Guidance for Garden Centres
With garden centres given the go-ahead to reopen, the HTA give guidance on operating safely.
2-Week Turnaround for the Boma Garden Centre’s New Website
The garden centre wanted their Shopify site built, SRS integrated and selling in 10 days. We rose…
6 Steps to Prep Your Tills for Reopening
Six simple steps to follow when reopening stores to ensure your tills run smoothly.
Shopify & TRIMS Drive More eCommerce Success
Purple Menswear launched their Shopify ecommerce website integrated with TRIMS and have enjoyed a…
Amazon & eBay Integrations Drive Revenue for Garden Centre
eCommerce is everything at the moment. This example of our integrations has driven an overwhelming…
Never Miss a Sale: eCommerce Transforms Landers Outdoor World
It's all about capturing sales that would have been missed without Shopify and TRIMS.
The Treadmill Marathon & 2.6 Challenge
This year’s London Marathon has been postponed but head of our agency, Dan, has found a way to…
Shopify & TRIMS Make a Powerful Partnership for huggle
The modern baby store, huggle, have gone live with a fantastic new Shopify website fully integrated…
Retail Systems Awards: We’ve Been Shortlisted!
The Retail Systems Awards celebrates the industry's best innovations and we are delighted to be…
Just Keep Swimming
Communication, collaboration and working together now is what will help us survive and thrive. We…
The eCommerce Solution for Garden Centres
We have quickly adapted to deliver the eCommerce solutions our users need at this time; creating…
Francis of Malvern Launch New Website
Our agency have given a fresh feel to a well-loved brand name with a history of helping furnish…
Upselling Made Easy with YES eCommerce
We have been hard at work adding features to our YES eCommerce platform.
More Time for Making Tax Digital Software Links
This week, HRMC have announced an extension to the Making Tax Digital software links deadline.
Introducing FUSE: Bringing the App Game to Every Size Player
Our newly integrated customer engagement app is here, and what a time for it to arrive.
What can retailers do now (that their future-selves will thank them for)?
Many retailers may currently find themselves with time to get perspective on their business and to…
Why you should care about GDPR
By now I’m sure the acronym GDPR is ringing in your ears, if it isn’t then it should be! If you…
Swan expands its payment system offering
Swan has added another EFT payments partner to our portfolio in the form of Optomany.
Swan celebrate successful Minerva show
Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing…
New apps added to Swan’s software offering
Following on from the continuing success of our first app for customer ordering, we are expanding…
We did it!
The Swan team took on the Great South Run with great success and we are very happy to say that we…
Team Swan take on the Great South Run
Twelve members of the Swan team are taking on the challenge of the 10 mile Great South Run on…
