3rd August 2022
Are You Getting the Most Out of Email Marketing? Try Omnisend
Omnisend is one of the fastest growing email marketing and marketing automation apps and we're…
1st August 2022
Save the Date for Our Furniture User Group Conferences
We would like to share our plans for our upcoming User Group Conference specifically for our…
8th July 2022
Finalists of PETA Apprenticeship & Employer of the Year Awards
We are very proud to report that our Customer Support Manager, Michelle Mengham, received…
4th July 2022
New Release: SRS v7.4
Version 7.4 is the latest software release for SRS (Swan Retail System), which contains substantial…
7th June 2022
A New Way to Collect Order Payments: BalancePay
BalancePay is a simple and secure way to streamline your order payment completions. Quickly and…
31st May 2022
Four Years of Integrated Ecommerce
We launched our first in-house SRS integrated ecommerce website in 2018. Since then, we have…
23rd May 2022
See You at Glee 2022!
Now scheduled for earlier in the year, the largest garden retail show in the UK, Glee, will return…
24th March 2022
January Furniture Show: One Month To Go
There is only one month to go until the January Furniture Show opens its doors to the industry,…
3rd March 2022
New Courier Integration for SRS: Shipster
We are delighted to announce that SRS (Swan Retail System) now integrates with Shipster; a leading…
10th February 2022
Bobby’s of Bournemouth: Finding the Right Retail System
Last year the iconic Bobby’s of Bournemouth, reopened its doors as part of the first phase of…
12th January 2022
New Dates for January Furniture Show
This year's January Furniture Show has been postponed to April following the increase of concern…
20th December 2021
Our Team Race the Thames for Charity
The race is on to cover the length of the Thames in one week by rowing, running or cycling in aid…
9th December 2021
National Garden Gift Card Moves to epay Next Month
The HTA National Garden Gift Card scheme will transition to a new supplier as of 1st January 2022.……
24th November 2021
See Us at January Furniture Show
January Furniture Show is returning to the NEC next year to showcase everything the furniture…
18th November 2021
MaxOptra & Swan Retail Team Up
We’ve joined up with MaxOptra who provide leading delivery route optimisation software, smart fleet…
9th November 2021
Want to Sell Vouchers or Tickets Online? Introducing Giftpro
Like us, Giftpro are part of the ClearCourse Partnership. They allow clients to sell gift vouchers,…
27th October 2021
New Store Opening for Wellgosh
Touchretail client, Wellgosh, have expanded their High Street presence with a new men's clothing…
14th October 2021
Eight Generations of Specialist Retail
W J French, a long-established footwear retailer, has recently upgraded their retail software to…
8th October 2021
Gearing Up for the Sports Merchandise and Licensing Show
We're very excited to be taking part in the Sports Merchandise and Licensing Show at Stamford…
22nd September 2021
Our First Virtual User Group Conference
We would like to thank everyone that joined us for our first Virtual User Group yesterday. It was…
17th September 2021
Reunited at the Return of GLEE Birmingham
Our team have had a fantastic time this week at the return of Glee 2021 at Birmingham’s NEC.
2nd September 2021
Making GLEE Green: Swan Offset Carbon Emissions
This year for GLEE Birmingham, we are proud to announce that we have offset our carbon emissions…
25th August 2021
Find us at the INDX Furniture Show
We will be exhibiting at the upcoming INDX Furniture (formerly known as the AIS Furniture Show) on…
19th August 2021
Beales Continues to Expand with Opening of New Southport Store
Department store revival saw another reopening this month, with the new Beales Southport store…
12th August 2021
Free Garden Centre Insights from HTA Garden Retail Monitor
Swan Retail clients can obtain free garden centre sales benchmarking from the HTA’s Garden Retail…
29th July 2021
Department Store Revival: Bobby’s of Bournemouth
Following this iconic department store’s closure along with the rest of the Debenhams empire, Bobby…
28th July 2021
Warrington Wolves Upgrade to ClearAccept Integrated Payments
After working with our team to launch their new integrated eCommerce channel, Warrington Wolves…
21st July 2021
Date Announced for Swan’s Virtual User Group Conference
Swan’s User Group is an invaluable opportunity to gain insight into our new developments, industry…
1st July 2021
The Countdown to GLEE 2021 Begins
We are excited to announce that we will be exhibiting at the upcoming GLEE show at the NEC in…
30th June 2021
JT Lloyds on Efficient Operations and eCommerce Launch
We spoke to fragrance and beauty specialists, JT Lloyds, about their streamlined retailing and…
25th June 2021
Creating Jones & Tomlin’s Online Experience
From custom illustrations to system integration, we provided Jones & Tomlin with a comprehensive…
22nd June 2021
We’re an Omnisend Partner
Have you been hearing about one of the top email marketing apps, Omnisend, lately? We’re an…
18th June 2021
In Another League: Warrington Wolves Level Up Their eCommerce
Our team at Touchretail worked with Urban Zoo last year to take Warrington Wolves’ eCommerce to the…
11th June 2021
Looking for an RMS Alternative?
If you are a Microsoft Dynamics RMS user, you need to find an alternative now. We can help with not…
8th June 2021
The World’s Largest Furnishings Trade Show Returns
High Point Market in North Carolina opened its doors to visitors on Saturday for its Spring event.
24th May 2021
Stoke City Football Club Deliver Fan-First Experience
Stoke City were looking for a long term collaborative partnership with a retail solution for…
20th May 2021
ClearAccept & Swan Retail Join Up to Offer Integrated Payments
We have joined forces with ClearAccept to bring our retailers a new standard of integrated…
17th May 2021
Why Cygnus is the POS of choice for Football Clubs
Cygnus, our electronic point of sale software, has been catching the eye of major football clubs…
5th May 2021
Beales Opens New Department Store in Peterborough
Well-known department store, Beales, have opened a 44,000sq ft retail space in Peterborough.
26th April 2021
Say Hello to SRS v7.2
We are delighted to announce the release of our newest version of Swan Retail System. We have been…
19th April 2021
Swan Retail Links with Fetchify
Our latest integration partnership, Fetchify, is now live for Swan Retail System (SRS).
13th April 2021
Las Vegas Furniture Market Opens Its Doors
This week sees the west coast of Amercia's premier home furnishings event open its doors.
17th March 2021
Award-Winning Interior Design Meets Streamlined Software
We caught up with Shelia Butler, COO of The Arrangement, to find out about the company’s experience…
15th March 2021
The AIS Furniture Show Opens its Virtual Doors
For the next two weeks, the AIS Furniture Show will be open in a new online format. There, we will…
9th March 2021
Talking Retail Revenue in FC Business Magazine
This month, FC Business magazine, the business magazine for the football industry, is exploring…
1st March 2021
How Retail Technology is Transforming the Furniture Industry
This month, Furniture News is focussing on the importance of retail technology and how it can help…
24th February 2021
Petmania’s Integrated eCommerce Site Exceeds Targets
Petmania wanted to drive online sales with a new eCommerce site that fully integrated with their…
22nd February 2021
How Sports Clubs can Engage with Fans to Drive Retail Revenue
Sports clubs need to look for ways to communicate with fans that are not affected by store closures…
3rd February 2021
New eCommerce Customer Experience Enhancements
eCommerce is increasingly important for retailers and improving your customer’s experience of your…
27th January 2021
Omnisend Integration Now Live for Swan Retail System
We are pleased to announce that we have developed a new integration with Omnisend for SRS. The…
18th January 2021
Scalability & Online Success: Beales Revisited
Four months since our case study on a new beginning for Beales, we caught up with them to discuss…
13th January 2021
Swan Retail Turns 18!
Today marks a significant milestone in the Swan Retail story. We’re turning 18!
5th January 2021
New Format for the AIS January Furniture Show
For the first time in its history, the AIS Furniture Show will be online later this month.
8th December 2020
The Wine Centre: Brand, Position & eCommerce
Our agency, Swan Origination (aka Standout), has recently worked with The Wine Centre to rebrand,…
4th December 2020
A Greener Future: HTA Launch Sustainability Roadmap
The Horticultural Trades Association has this week launched its Sustainability Roadmap to guide the…
2nd December 2020
Reeling in St. Ives Tackle
After frustrations with their previous retail system, a family-run fishing supplies business joined…
20th November 2020
January Furniture Show Postponed
The January Furniture Show has announced a change of date and name in response to the Coronavirus…
6th November 2020
ClearCourse Acquires the Swan Group
It is with great excitement that we announce the sale of the Swan Group. We feel that now is a…
3rd November 2020
Is Your Website Prepared for Google’s Mobile-First Indexing?
As of March next year, Google plan to enable mobile-first indexing for all sites. We highlight how…
12th October 2020
Retail Systems Awards to be Presented Online
This year's Retail Systems Awards will be presented online with the winners announced via a special…
1st October 2020
New Release: SRS V7 – Customers & Loyalty Rewards
We’ve been working hard on our latest software release, SRS version 7.0. It’s all about influencing…
30th September 2020
A New Beginning for Beales
In only 8 weeks, the iconic department store was completely reborn this summer thanks to an…
29th September 2020
SwanFRS Welcomes Terry Nelson to USA Team
We believe the timing is perfect to add Terry to our FRS team as many retailers are actively…
24th September 2020
Hervia Named in Top 21 Menswear Stores
We would like to congratulate our fantastic client, Hervia, on being listed as one of the top…
18th September 2020
Our Mobile Loyalty App Wins Glee New Product Award
We are thrilled to announce that our mobile loyalty app, FUSE, has won the New Product Award at…
8th September 2020
Glee Gathering Goes Virtual
Next week, we will be taking part in the Glee Gathering. It promises to be an insightful two-day…
7th September 2020
Payments Update: SCA and PSD2
We understand that many retailers have been contacted by their acquirers with regards to Strong…
19th August 2020
Headless CMS: What is it and do you need it?
'Headless’ is a term that you will be hearing more and more. We outline what it is and what…
14th August 2020
Does Your Team Need Training?
We understand that over the past few months things have changed within your business and we are…
3rd August 2020
HTA National Garden Gift Card Scheme to Move to epay
If your garden centre is part of the HTA National Garden Gift Card scheme, you will be aware that…
17th July 2020
How to Prepare for the Eat Out to Help Out Scheme
The Government has announced a scheme to protect jobs in the hospitality industry and encourage…
8th July 2020
Cygnus EPoS Now Accredited for Worldpay
Swan Retail’s latest EPoS system, Cygnus, has recently added Worldpay to its accredited payment…
30th June 2020
Pinterest Link with Shopify to Allow Shoppable Pins
Pinterest and Shopify have joined forces to enable retailers to upload products that form shoppable…
26th June 2020
SwanFRS New Release: Version 12
We are excited to announce the release of the latest version of our Furniture Retail System (FRS).…
22nd June 2020
Raemoir Garden Centre Integrates SRS & Shopify
After moving online during lockdown, Raemoir have taken the next step by linking their retail…
16th June 2020
Website User Experience is the Focus of New Google Algorithm
Google announce changes to ranking criteria for websites based on user experience.
11th June 2020
New Shopify & TRIMS Web Launch for Robinsons of Bawtry
The integration between Shopify and TRIMS eliminated "one of the most time-consuming and tedious…
4th June 2020
Make Transactions 100% Contact-Free with E-Receipts
Now is the time to prepare for reopening stores by enabling e-receipts to make transactions…
28th May 2020
Hairglo Use WooCommerce + TRIMS to Move Online
Luxury hair & beauty retailer links new WooCommerce site to TRIMS in first online venture.
21st May 2020
Remote Setup, Training & Switch-On for New TRIMS Customer
A Scottish pharmacy has recently moved to TRIMS, successfully going live completely remotely during…
19th May 2020
5 Ways to Improve Your Online Presence
With the need for online retail success in sharp focus, we have put together five ways to help…
14th May 2020
HTA Publish Safe Trading Guidance for Garden Centres
With garden centres given the go-ahead to reopen, the HTA give guidance on operating safely.
7th May 2020
2-Week Turnaround for the Boma Garden Centre’s New Website
The garden centre wanted their Shopify site built, SRS integrated and selling in 10 days. We rose…
6th May 2020
6 Steps to Prep Your Tills for Reopening
Six simple steps to follow when reopening stores to ensure your tills run smoothly.
5th May 2020
Shopify & TRIMS Drive More eCommerce Success
Purple Menswear launched their Shopify ecommerce website integrated with TRIMS and have enjoyed a…
30th April 2020
Amazon & eBay Integrations Drive Revenue for Garden Centre
eCommerce is everything at the moment. This example of our integrations has driven an overwhelming…
29th April 2020
Never Miss a Sale: eCommerce Transforms Landers Outdoor World
It's all about capturing sales that would have been missed without Shopify and TRIMS.
23rd April 2020
The Treadmill Marathon & 2.6 Challenge
This year’s London Marathon has been postponed but head of our agency, Dan, has found a way to…
22nd April 2020
Shopify & TRIMS Make a Powerful Partnership for huggle
The modern baby store, huggle, have gone live with a fantastic new Shopify website fully integrated…
21st April 2020
Retail Systems Awards: We’ve Been Shortlisted!
The Retail Systems Awards celebrates the industry's best innovations and we are delighted to be…
17th April 2020
Just Keep Swimming
Communication, collaboration and working together now is what will help us survive and thrive. We…
15th April 2020
The eCommerce Solution for Garden Centres
We have quickly adapted to deliver the eCommerce solutions our users need at this time; creating…
9th April 2020
Francis of Malvern Launch New Website
Our agency have given a fresh feel to a well-loved brand name with a history of helping furnish…
7th April 2020
Upselling Made Easy with YES eCommerce
We have been hard at work adding features to our YES eCommerce platform.
3rd April 2020
More Time for Making Tax Digital Software Links
This week, HRMC have announced an extension to the Making Tax Digital software links deadline.
30th March 2020
Introducing FUSE: Bringing the App Game to Every Size Player
Our newly integrated customer engagement app is here, and what a time for it to arrive.
25th March 2020
What can retailers do now (that their future-selves will thank them for)?
Many retailers may currently find themselves with time to get perspective on their business and to…
5th June 2018
Why you should care about GDPR
By now I’m sure the acronym GDPR is ringing in your ears, if it isn’t then it should be! If you…
5th April 2018
Swan expands its payment system offering
Swan has added another EFT payments partner to our portfolio in the form of Optomany.
1st March 2018
Celebrating a successful start to the year’s exhibitions
We had a fantastic start to 2018 with appearances at the GCA conference, the AIS Furniture Show and…
2nd January 2018
Swan Retail launches new Digital Marketing Service
Swan Retail is excited to launch their new Omnichannel approach to retail solutions.
18th December 2017
Mike Byrne joins Swan Retail
Mike Byrne has joined Swan Retail to head up the new ecommerce and digital marketing services team.
11th September 2017
Swan customers sweep the board at the AIS furniture show.
We’d like to say congratulations to three of our customers for all winning member of the year…
26th July 2017
New functionality: Single and multi-use vouchers
The Swan back office now has the ability to create and manage vouchers for use with the till and…
7th July 2017
Swan announce HTA gift card approval
Last year HTA launched their new Gift Card scheme to their membership.
12th June 2017
Hospitals undergo EPoS upgrades
Hull & East Yorkshire NHS Trust have upgraded their aged EPoS systems in their 8 self-service…
24th May 2017
Swan celebrate successful Minerva show
Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing…
4th May 2017
2017 – The Year of the Customer
In the ever-evolving world of retail, even the tiniest digital butterfly can create the most…
28th February 2017
A Shaw Thing – Cabinet Maker
Cabinet Maker caught up with AIS Member of the Year Award winning retailer Ena Shaw Home to find…
28th February 2017
Swan celebrate best January Furniture Show in 10 years
The January Furniture Show was a roaring success at Swan Retail, with many new customers coming to…
6th January 2017
Swan announce product relaunch
Swan Retail has packaged up its established market leading speciality furniture retail application…
11th November 2016
Swan support the HTA Garden Retail Monitor
Swan are proud to be supporting the HTA Garden Retail Monitor (GRM) which lets garden centres…
14th October 2016
Swan make major system acquisition
Swan Retail have made their second major acquisition within three years and have purchased a…
19th September 2016
Swan extend Worldpay accreditation
Following on from our recent accreditation with Worldpay, we have successfully integrated to the…
19th September 2016
The Swan team is growing
In the last few months we have welcomed 3 new faces to the Swan team.
2nd September 2016
Swan team up with Garden Connect for eCommerce integration
Swan Retail have teamed up to integrate their EPoS and retail management software with ecommerce…
9th August 2016
New apps added to Swan’s software offering
Following on from the continuing success of our first app for customer ordering, we are expanding…
6th July 2016
Swan gain Worldpay accreditation
Swan Retail have teamed up to integrate their EPoS and retail management software with ecommerce…
24th May 2016
Swan launch 3rd generation of hosting
About 12 months ago we started to review our host server environment.
19th April 2016
Voisins go live with Pennies integration
Voisins Department Store in St Helier, Jersey, the oldest family-run department store in Britain…
18th March 2016
Townrow Department Store installs Swan
Townrow Department Stores, a family run company which trades from four locations in Essex and…
3rd November 2015
We did it!
The Swan team took on the Great South Run with great success and we are very happy to say that we…
15th October 2015
Team Swan take on the Great South Run
Twelve members of the Swan team are taking on the challenge of the 10 mile Great South Run on…
28th September 2015
Swan announces new Ecommerce partner
Swan is pleased to announce a new strategic relationship with specialist web provider Garden…
21st August 2015
Swan promises to revolutionise retail with new technology
Swan has launched a new method which places stock information, images and product options as well…
25th June 2015
Why good customer service is the key to retail success
For the smaller independent retailer, customer service is the key to success, especially when…
11th June 2015
Homeleigh choose Swan Retail
Homeleigh is one of the South West’s largest family run gardens centres, with a very wide ranging…
27th May 2015
Supporting HTA at Catering Matters Conference
Swan is exhibiting and demonstrating our updated hospitality EPoS application with wireless table…
20th April 2015
Swan link to LaSer Finance
Swan have been commissioned to interface to LaSer finance (or Creation as they used to be known)…
7th April 2015
Get the measure of multichannel retail
Multichannel retailing is defined as the use of a variety of channels, such as in-store, online and…
7th April 2015
Swan team up with AIS
Swan Retail have teamed up with the Association of Independent Stores (AIS) to bring TradeIslands…
30th March 2015
Swan welcome back Keith Jenkins
After an absence of just over two years Keith Jenkins has re-joined the organisation.
16th March 2015
Swan sign Barclaycard Partnership
Swan have recently signed a new partnership agreement with Barclaycard to support their semi…
27th February 2015
Ena Shaw choose Swan Retail for system overhaul
Merseyside-based soft furnishings retailer Ena Shaw has has chosen Swan Retail to bring its retail…
10th February 2015
Why you should know your customers inside out
Knowledge is power, especially for retailers who not only want to know, but need to know about…
6th February 2015
15 years with Swan Retail
We would like to congratulate a member of our support team, Hannah, on 15 years of service with the…
24th November 2014
AHF & Swan – The Perfect Match
8 months after installing their new system from Swan Retail, Anglia Home Furnishings spoke with…
20th October 2014
Why install an EPoS system?
Accurate and “on demand” sales reporting will provide the retailer with the relevant information…
20th October 2014
Oldrids & Co Ltd choose Swan Retail for system overhaul
We are delighted to be working with Oldrid & Co Ltd to implement a multichannel solution using the…
13th October 2014
Milestone in the Cloud
Swan Retail has deployed our 250th hosted user, achieving our target number of users way ahead of…
18th September 2014
Another fantastic year at GLEE for Swan
With the move to halls 17 - 20 at the NEC and a host of new features it was all change at GLEE this…
12th August 2014
What technology can be integrated within EPoS to get the most from it?
With the growth of multi-channel, the landscape for retailers has become increasingly demanding and…
7th July 2014
10 new Garden Centre customers in 2014 for Swan Retail
Swan Retail have the largest share of the garden centre EPoS market in the UK and have consolidated…
5th June 2014
Company Merger offers a fully integrated POS and Retail Management Solution.
G7 and Swan Retail, two leading systems specialists with a strong track record of partnership on…