The finer details often matter in furniture retail. From specific shades of colour to the grain of the wood, the comfort of a chair or the height of a table, the small details are important, and can be the difference between making a sale, and the customer leaving your store – or website – to look elsewhere.
The same principle applies to the business side, too.
The fine details – the fine margins – make a big impact. And, in today’s cost of living crisis, those fine margins have become increasingly important.
Here at Swan Retail, we’ve been working with furniture retailers across the country for more than 25 years, and intimately understand the challenges businesses like yours face.
And, more importantly, the tactics needed to overcome them.
That’s why we’ve created our brand new digital guide – 9 challenges facing independent furniture retailers – and how to solve them.
Meeting retail challenges head on
In this new guide we explore some of the challenges that we know are keeping you awake at night.
From retaining your best staff members to getting genuine visibility across the business; from having pockets of information in different systems to managing the heavy admin burden that comes with the territory, our digital guide helps you identify the key issues facing your business – and offers practical advice on how you can tackle them.
Alistair Wright, Product Director, at Swan Retail, says, “The business landscape for furniture retailers across the country is incredibly challenging at present. Customers are increasingly price conscious, there’s ever-increasing competition from other stores and from online retailers, too – but small changes to processes and systems can make a significant difference.
“As a business, we’ve been working with retailers up and down the country for more than a quarter of a century, and we know the levers to pull to help create a more efficient and profitable business.
“We know how to help you free up time currently spent on admin-heavy tasks, so you can invest that time into those areas that are going to have a meaningful impact on your business.”
Understanding your challenges – which are you going to tackle first?
Our new digital guide covers nine key challenges that furniture retailers are facing right now, including:
- Juggling ever-changing supplier costs
- Creating a genuine point of difference
- Lack of visibility making informed decisions difficult
- Administration tasks taking up too much time
- Human error resulting in lost revenue
- Wanting to scale but you don’t have the human resources
- Having too many pockets of information
- Not maximising the online retail opportunity
- Ensuring pricing enables you to remain competitive
And, more importantly, provides solutions to help successfully address them, too.
“It’s important to firstly understand the problem or challenge you need to solve, and then identify the solutions to help achieve that,” says Wright.
“At Swan Retail, we’ve developed the software platforms to help address all of these challenges, and more – and our expert UK-based support team can help make a genuine difference both your day-to-day and your business’s long-term health.”
Download 9 challenges facing independent furniture retailers – and how to solve them today here.
