We believe that garden centres are now destination retailers which have to offer a mixture of retail, leisure, events and education to fully meet the expectations of their customers, all while managing a rotation of products and themes according to the time of year.

With more than 70 garden centres and retail nurseries using Swan’s solutions, we fully understand the requirements of this sector. The Swan Retail solution offers a high standard of performance and functionality, covering virtually every aspect of your garden centre business, increasing your control both in-store and online. The EPoS system easily handles mixed merchandise ranging from pay-and-take items such as live plants to large, special order items such as greenhouses with all their options.

Key Features

  • Nursery management for in-house and external orders with release-by dates and consolidated orders
  • Concession management with product imports and sales extracts. Concession invoicing supports variable discounts and add-on costs
  • Display ticketing incorporating images and specifications / care instructions
  • Gift cards / vouchers including HTA, single use and cross-channel own brand with ability to access balance on the EPoS terminal
  • Cross channel loyalty and promotions management
  • HTA Garden Retail Monitor (GRM) integration letting you compare sales performance with regional and national averages
  • Customer ordering and home delivery for large ticket items including ability to order direct from supplier to customer
  • Customer relationship management (CRM) provides full campaign management offering multiple outputs including email and SMS

Applications & Solutions for Garden Centres