Complete retail control for the furniture and homeware industry

The modern furniture and homewares retailer is evolving, with the ideal furniture retail system needing to handle a wide range of products, each with their own options such as colour, material etc.

We provide a complete retail solution for furniture and homewares stores, delivering everything you need to run your business more efficiently. All of our software is developed in-house, incorporating suggestions from retailers and with more than 100 furniture and homewares stores using our application, we can confidently say that our furniture retail solution is the market leader in the UK. The application covers point of purchase through to financial accounts – a true ERP solution.

Key Features for Furniture & Homeware Stores

  • Display ticketing including was/now offers and up to 5 selling prices
  • Gift cards / vouchers
  • Customer special ordering with unlimited options and “options within options”
  • Home delivery including time slot allocation
  • Customer relationship management (CRM) provides full campaign management providing multiple outputs including email and SMS
  • Integrated eCommerce seamlessly links your online and in-store retail via a single point of admin, we specialise in WooCommerce and Shopify
furniture and homeware software
  • Customer SMS and email messaging
  • Customer service for incidents, diarised actions and returns processing
  • Container management
  • The ability to handle both large and small ticket merchandise through one system

What our clients say about our Furniture & Homeware solution

FRS by Swan Retail

Discover a complete system designed specifically to cater for all the needs of the furniture retailer, capable of managing customers, orders, stock and after sales in one easy to use solution.