Complete retail control for the furniture and homeware industry

The modern furniture and homewares retailer is evolving, with the ideal furniture retail system needing to handle a wide range of products, each with their own options such as colour, material etc.

We provide a complete retail solution for furniture and homewares stores, delivering everything you need to run your business more efficiently. All of our software is developed in-house, incorporating suggestions from retailers and with more than 100 furniture and homewares stores using our application, we can confidently say that our furniture retail solution is the market leader in the UK. The application covers point of purchase through to financial accounts – a true ERP solution.

Key Features for Furniture & Homeware Stores

  • Display ticketing including was/now offers and up to 5 selling prices
  • Gift cards / vouchers
  • Customer special ordering with unlimited options and “options within options”
  • Home delivery including time slot allocation
  • Customer relationship management (CRM) provides full campaign management providing multiple outputs including email and SMS
  • Integrated eCommerce seamlessly links your online and in-store retail via a single point of admin, we specialise in WooCommerce and Shopify
furniture and homeware software
  • Customer SMS and email messaging
  • Customer service for incidents, diarised actions and returns processing
  • Container management
  • The ability to handle both large and small ticket merchandise through one system

What our clients say about our Furniture & Homeware solution

Who we're working with

Jones and Tomlin Hastens lifestyle1

Creating Jones & Tomlin’s Online Experience

From custom illustrations to system integration, we provided Jones & Tomlin with a comprehensive solution to transform their eCommerce.

the arrangement

Award-Winning Interior Design Meets Streamlined Software

We caught up with Shelia Butler, COO of The Arrangement, to find out about the company’s experience of choosing and using our furniture retail system, SwanFRS.

Beales on ipad

Scalability & Online Success: Beales Revisited

Four months since our case study on a new beginning for Beales, we caught up with them to discuss the importance of having the right system in place to succeed online and scale up stores in the future.

Beales

A New Beginning for Beales

In only 8 weeks, the iconic department store was completely reborn this summer thanks to an incredible project turnaround.

Francis of Malvern Launch New Website

Our agency have given a fresh feel to a well-loved brand name with a history of helping furnish customers' homes to perfection.

FRS by Swan Retail

Discover a complete system designed specifically to cater for all the needs of the furniture retailer, capable of managing customers, orders, stock and after sales in one easy to use solution.