Seamlessly connected fashion retail channels

Fashion retail is everchanging and quick to evolve – our flexible solution keeps pace. It controls bricks and mortar, eCommerce and online marketplaces in one place, whilst maintaining accurate fulfilment and customer satisfaction at every step.

We know that our clients in the fashion and accessories industry need sector-specific features in their retail software. That’s why we have built functions like seasonal buying analysis and our fashion matrix. By combining these with a single customer view, loyalty rewards, fully integrated eCommerce and your own customer engagement app, our fashion retail solution delivers an omnichannel customer experience to rival the largest fashion brands.

Key Features of the Fashion Retail Solution

Explore the key elements of our integrated technology used by leading fashion retailers to engage customers and drive revenue.

Fast, powerful and fully-integrated, Cygnus EPoS performs efficient transactions and puts your customers at the centre of retail operations. We want you to be able to deliver the omnichannel fashion experience your customers expect and inspire loyalty. That means EPoS backed by customer data and powerful integrations. Learn more about Cygnus EPoS.

Our fashion retail system connects to all leading eCommerce platforms either by dedicated platform connectors or through integrating the powerful API for centralised customer integration, loyalty points and gift cards.

We also have an in-house digital agency that specialise in designing and building leading WooCommerce and Shopify eCommerce websites that synchronise seamlessly with our systems. Learn more about our eCommerce solution.

Our app, FUSE, is completely branded using your business’ identity and contains a news feed to create engaging content like that of social media. Unlike social media, the app cuts out the noise of everything else and enables you to focus your customers’ attention on what you choose.

In addition to news, polls, events and promotions, the app houses your website and customers’ reward wallets. This means users don’t need to leave the app to browse your online shop or check their loyalty rewards. The app acts as a digital reward card that can be used in-store and online.

What makes this app go beyond that of off-the-shelf solutions is its integration with your other channels – eCommcerce, EPoS, customer loyalty and more. Learn more about FUSE.

Specific to fashion retail, our system provides a range of features from sell-through and seasonal buying analysis to the importing of supplier orders, receiving deliveries, allocation and replenishment. Your items are managed using a fashion matrix of style, colour and size. The matrix is also customisable by whichever product variations you choose.

fashion retail system
fashion retail ecommerce

Our CRM software captures customer data and purchase history from every channel in one place. View customer journeys through your fashion business, analyse the results, then segment and target your customers to drive repeat business.

This knowledge of customer behaviour and being able to analyse and act upon the data is the key to growing your customer base. Our system provides the infrastructure and tools to make this happen.

Use the single customer view to analyse captured cross-channel data. Our omnichannel solution allows fashion retailers to reward loyal buying behaviour. You can encourage increased spend per transaction and drive repeat business by incentivising customers to return.

Your back office needs to manage everything and ours does exactly that. It handles the ordering of fashion stock, booking in deliveries, barcoding, distribution to stores, selling via EPoS, eCommerce order fulfilment, replenishment and analysis. Our flexible inventory management can handle the complexities of your product offering, coping with hundreds of sizing, classification and categorisation attributes.

Because the system holds information on all of your stock, sales, purchases, promotions, customers and financials, you can compare channels, drill down and make instant decisions based on accurate performance data. Monitor and analyse transactions as they happen through analytic tools, dashboards and reports.

With more sales channels than ever to manage, fashion retailers need a system that can provide accurate fulfilment to ensure customer satisfaction with every order. Our solution harmoniously connects your sales channels and gives you the real-time infrastructure required for reliable fulfilment accuracy.

What our clients say about our Fashion Retail Solution

Who we're working with

Wellgosh Nottingham

New Store Opening for Wellgosh

Touchretail client, Wellgosh, have expanded their High Street presence with a new men's clothing store in the heart of Nottingham.

W J French Footwear Retailer

Eight Generations of Specialist Retail

W J French, a long-established footwear retailer, has recently upgraded their retail software to TRIMS, together with our ClearAccept payment solution.

Beales on ipad

Scalability & Online Success: Beales Revisited

Four months since our case study on a new beginning for Beales, we caught up with them to discuss the importance of having the right system in place to succeed online and scale up stores in the future.


A New Beginning for Beales

In only 8 weeks, the iconic department store was completely reborn this summer thanks to an incredible project turnaround.

Hervia Bazaar Manchester

Hervia Named in Top 21 Menswear Stores

We would like to congratulate our fantastic client, Hervia, on being listed as one of the top menswear stores in the world by the Financial Times. 

Shopify TRIMS Integration Robinsons of Bawtry

New Shopify & TRIMS Web Launch for Robinsons of Bawtry

The integration between Shopify and TRIMS eliminated "one of the most time-consuming and tedious tasks”

purple menswear store

Shopify & TRIMS Drive More eCommerce Success

Purple Menswear launched their Shopify ecommerce website integrated with TRIMS and have enjoyed a jump in sales.

huggle modern baby store shopify TRIMS

Shopify & TRIMS Make a Powerful Partnership for huggle

The modern baby store, huggle, have gone live with a fantastic new Shopify website fully integrated with TRIMS after moving on from Magento 1.

Powerful Software Integrations for Fashion Retail

We pride ourselves in being joined up. Here are just some of the software solutions that our in-house fashion retail systems integrate with – the list is always growing.

Enquire today