It's a group thing

Welcome to The Swan Group. We are Swan Retail Ltd, Swan Origination Ltd and Touchretail Ltd.

We have more than 25 years’ experience in the retail software industry developing and delivering retail applications for more businesses than you’ve probably got the time to read about here.

We know there’s power in numbers and partnerships so in 2018 Swan Retail acquired award-winning digital agency Creative Marketing Ltd, giving us the capacity to offer eCommerce sites and marketing services. In 2019 we continued to grow, acquiring Touchretail – a force of nature in themselves, already making dynamic advancements within the retail system business.  We’re proud of these partnerships, they’ve opened the doors to a more diverse client base and have given us the capacity to offer a complete end-to-end service.

You’ll find our development teams right across the UK, in our offices in Waterlooville, Cheadle, Hull and Bradford. We have a dedicated U.S team operating from our base in San Diego and our design agency lives in Leicester.


STANDOUTTouchretail

What we offer

To put it simply, we offer everything bar the kitchen sink. Though it’s worth mentioning that we’ve got applications to help you sell, order or check the stock of as many kitchen sinks as you please. We can even keep you informed on which kitchen sinks your customers prefer.

We offer a complete end-to-end, in-house service from the development of advanced retail solutions software to website design and marketing – with every function in between.

Our software applications are created by our team of over 100 developers. Working in-house allows us to stay at the forefront of retail trends, functionality requirements and advances in technology. Which we go to great measures to do.

We offer comprehensive solutions covering EPoS, stock management, accounts, customer ordering, warehousing, CRM and eCommerce for the smallest businesses to the largest multi-nationals. We specialise in furniture and homeware stores, garden centres, sports stadiums and department stores, but our applications can be fitted to any retail operation.

We also provide specialised hospitality applications used within the catering sector, including the NHS.

Why Swan?

We provide intelligent retail solutions. Simply put, we do our job so retailers can do theirs.

We like to make life easier, so we offer a complete circle approach; an end-to-end service. In real terms that means we begin by developing our own software in -house, from scratch, or rather from source codes – but we’re not here to blind you with tech. Owning our own intellectual property has great benefits for our customers. Updating software – rather than replacing it, makes us cost effective, those savings are passed on to you, the customer.

Knowing our applications inside and out means our support teams can deal with almost anything you throw at them. However, they’re knowledgeable, friendly human beings on the end of the phone, here 7-days a week to provide effective support, so we don’t advocate throwing anything at them, other than tricky questions.

We listen. We know what a modern retailer needs to thrive; we install software that really works, train businesses to use it and facilitate millions of transactions and applications across the world each year. We’re dynamic in bringing innovative products to the marketplace to keep that in motion.

Let’s talk about our people. The Swan Group is powered by a dream team of industry experts. If we were to count our years of collective experience, we’d be approaching the thousands. We may well do the maths one of these days…

Our in-house design agency closes the circle, creating outstanding eCommerce sites and branding and marketing provision for your business. A complete service in one place.  This makes us completely unique within our industry, a fact we’re rather proud of. Isn’t that easier?


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