Services
Swan can provide a wide range of professional implementation services along with very high quality on going support for your system. This is primarily due to the experience of the staff Swan employs as well as their commitment to customer service. Additional services can be provided by our partners or other external resources.
Key Features:
- Project management
- Training (on and off site)
- Technical and applications support
- Web based help desk
- E-Mailing of support call responses
- On-site support
- File Server build and support
- Back up and data recovery
- EpoS configuration and deployment
- User Documentation
- Label and ticket Design
- Customised Reports
- Customised System Documents
- Hosting
- Network and IT services