Garden Centres

With over 70 Garden Centres and retail nurseries using Swan’s solutions, we fully understand the requirements of this sector and offer a solution which provides the features to address these, not just for the present day, but also looking ahead to how the retail environment is evolving and the challenges this will bring.

We believe that Garden Centres are now becoming destination retailers which have to offer a mixture of retailing, leisure and education to fully meet the expectations of their customers.  This need to offer variety results in having to change retail stock and themes throughout the year accordingly.

The Swan Retail application has real heritage within the Garden Centre sector. Our roots can be traced back to the 1980’s and a nursery system called Hillplan. Today, there is a lot of functionality which makes Swan ideally suited for today’s Garden Centres:

  • Support for a wide mix of merchandise ranging from live plants to large BBQ’s with all their options and including proper facilities to support fashion
  • Real time price changes – Increases for plants in bloom, decreases for end of season
  • Support for a wide variety of labels/tickets – Loop-locked, waterproof, peelable, shelf edge
  • Extensive Loyalty options and promotions
  • Customer relationship management: campaign management providing multiple outputs including email and SMS
  • Concession management and invoicing
  • Comprehensive Purchase Ordering options with container management and tracking
  • Wastage recording and write-offs
  • Production and printing of Point of Sale material and promotions (including menu cards)
  • Customer special ordering for furniture, green houses, garden machinery
  • Mobile applications for stock administration
  • Nursery management for in-house and external orders
  • A suite of apps for customer special ordering, store operations and loyalty registration.
  • Voucher management for promotions
  • In house gift cards
  • HTA approval for Gift Cards and Garden Retail Monitor (GRM)
  • Multiple EPoS templates for Retail and Restaurant
  • EPoS features include: Restricted sales, customer orders, trade sales, home delivery
  • Fully integrated accounts
  • Comprehensive reporting suite with specifically designed reports requested by our customers
  • Integration to third-party software such as plant databases, accounts, and e-commerce sites.