Apps

Swan Retail are at the spearhead of retail innovations, and as such have released a suite of powerful apps to use on mobile devices in-store.  Retailers are always looking to improve the speed and efficiency of their operations, and the Swan apps have the ability to do this.

Benefits of running retail apps within your store include:

  • Ease of use: The apps are unapologetically simple to use
  • Portable: No longer will you have to go back to a till to action price changes, you can do it on the fly
  • Increased Accuracy: Orders are standardised, reducing the margin for error
  • Efficiency: Information on customers, orders and pricing are literally in your hand
  • Increased Sales: The higher efficiency and hassle-free nature of the apps will drive customers into your store as they associate you with a no-stress shopping experience.

Our apps currently have these functionalities, with more in the works:

Customer Ordering: Designed for taking orders (furniture, carpets, greenhouses etc), which then need to trigger further actions such as creating a back to back order on the supplier and/or arranging home delivery.

Product (Supplier) Catalogues: product options, images, stock, pricing and customer account information are all available, while drop down selections and word sensitive lookups means finding product information is easy, making capturing the order and customer details both simple and efficient. While the need to manually enter the sales docket - deciphering handwriting, verifying that the options are correct, infilling the missing information – is removed, reducing administration time as well as removing the margin for error when processing the order.

Loyalty registration: Quickly and easily sign up new customers for your loyalty scheme from anywhere on the shop floor. Postcode Anywhere is used to infill the address in a consistent manner and the customer database is updated in real time. The app helps to save administration time and errors when trying to process handwritten registration forms.

Store Operations:

  • Price changing: amend prices as you walk around the store and produce the relevant sales tickets based on stock levels, or reduced-price labels if only some of the stock needs to be reduced. Ticket printing can be from either a belt mounted or static printer with the changes being updated in real time.
  • Goods receiving: simply recall the purchase order number and scan in the products. Overs or unders can be recorded and the stock levels updated across the estate.
  • Inter branch transfer (IBT’s) - creation of IBT or lookup of outstanding IBT for receiving.

Each app communicates seamlessly to our retail solutions, providing the best omni-channel experience possible.