In-Store Hospitality

In-store hospitalityToday’s customers expect more from retailers in terms of both the variety of items stocked but also the services offered. They want retailers to be a destination – where they can shop but also where they can grab a bite to eat and catch up with friends.

Swan Retail have recognised this growing need for retailers to have a system which supports both retail and hospitality functionality simultaneously, as such we have developed the ability to do this from within the standard Swan application, resulting in savings on training and administration times as well as being able to cross-utilise staff across different departments.

The EPoS terminals support multiple templates with one specifically configured for catering, allowing over 100,000 preset buttons. Since all of the EPoS terminals are maintained within the same system, they support all promotion deals, voucher types and loyalty schemes, regardless of the template they are operating. This gives the retailer one common system for reporting and cash reconciliation.

The standard features of a hospitality system are all available within the catering template, including; meal and price modifiers, kitchen printers with the ability to split the order to separate printers by relevant prep area and payments by covers.

The Swan system can also be accessed via wireless tablet technology to deliver table service, an efficient ordering system with less room for human error and flexibility within your catering operation.

 

Hospitality Case Study

Hadleigh Farm