Furniture Stores

Furniture StoresThe furniture retail system offered by Swan is the most comprehensive and feature-rich solution available in today’s furniture retail sector. With the equivalent of 50 man-years in development time, a strategic roadmap and over 100 furniture retail stores using our applications, we can confidently say that it is a market leading solution.

The furniture system is designed to manage the complete stock and financial operations for a multi-channel furniture retailer and provides end-to-end stock processing - from stock creation and ordering through pricing and ticketing to selling, home delivery and reporting. The product database supports full web content management, saving on administration time and duplication of data.

The solution covers customer special orders, carpet roll stock, customer service and customer relationship management for bespoke and stocked furniture as well as accessories. The warehouse operations have handheld terminals for paperless warehouse routines, with booking in diary and van route scheduling for home delivery.

The solution covers virtually every aspect of your retail business; streamlining day to day operations, saving significant time and money usually spent on administration and allowing everyone to concentrate on increasing sales, margins and profitability. With over 230 standard reports and graphical KPI dashboards, the application is specifically configured for all the challenges of this retail sector and delivers a quick return on investment.

Furniture Case Studies

Fishpools