News & Events

11th September 2017
Swan Customers Sweep the Board at the AIS Furniture Show.

We’d like to say congratulations to three of our customers for all winning member of the year awards at the Associated Independent Stores annual awards following the August Furniture and Furnishing Accessories show: Ward Bros, who won the award in the smaller turnover category. Fishpools who won in the single store category Glasswells who won in the multiple store category. These are all very well deserved and we wish them the best for the coming year and in next years awards.  ... Read more

26th July 2017
Single and Multi-Use Vouchers

The Swan back office now has the ability to create and manage vouchers for use with the till and website (if integrated). The vouchers can be tied into promotions to allow them to be printed and redeemed on the till and to offer flexible discounts. For use on the till we allow the vouchers to be added into a promotion as a reward so that when the promotion is triggered, a voucher will print instead of the promotion offering a discount. For voucher redemption, we offer the ability to add a voucher... Read more

7th July 2017
Swan Announce HTA Gift Card Approval

Last year HTA launched their new Gift Card scheme to their membership. Introducing National Garden Gift Card is a natural progression from vouchers and the card-based scheme has several advantages over the voucher scheme:  Improved Cash Flow – Buy as you go (no upfront payment)  Reduced Administration – No postage or reconciliation  Visual Impact – On prominent display  Flexibility - The plastic cards are un-denominated Swan has just been through the... Read more

12th June 2017
Hospitals Undergo EPoS Upgrades

Hull & East Yorkshire NHS Trust have upgraded their aged EPoS systems in their 8 self-service restaurants and cafes across two sites. This upgrade was carried out over a short time period and introduces a more modern look and feel to the restaurants as well as providing better functionality for promotions. The hospitals also gained immediate benefit from the improved speed of operation and better customer service. Andrew Wilson, business manager of catering services, said: “The step up... Read more

24th May 2017
Swan Celebrate Successful Minerva Show

Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing Waterford, Ireland-based and family-run furniture and bed retailer, Sienna Home Furnishings, for a new retail system Paul Lenehan, Managing Director at Sienna Home Furnishings, says: “My team and I chose the Swan FRS system because of the furniture-industry specific functionality and the glowing references that I received from other retailers in Ireland.  This assured us that the system could... Read more

4th May 2017
2017 - The Year of the Customer

This article was written by Swan and was recently published in Cabinet Maker. Read more Cabinet Maker at https://www.cabinet-maker.co.uk/ In the ever-evolving world of retail, even the tiniest digital butterfly can create the most powerful social hurricane. The nature of retail is to constantly evolve and adapt to its environment, all in an effort by businesses to drive market growth and increase sales figures year-on-year. As part of this evolutionary cycle, certain retail trends will fade... Read more

28th February 2017
Swan celebrate best January Furniture Show in 10 years

The January Furniture Show was a roaring success at Swan Retail, with many new customers coming to have a look at our furniture systems, as well as a few friendly faces. Footfall on our stand seemed better than ever, with many customers coming to see our new software package. With a fully working demonstration of FRS, as well as the expertise of the Swan team, we were able to show retailers just how our system works whilst answering questions on the spot. Chris Marsden-Jones, business development... Read more

28th February 2017
A Shaw Thing - Cabinet Maker

Cabinet Maker caught up with AIS Member of the Year Award winning retailer Ena Shaw Home to find out how it went about implementing a brand new software system, and what this has meant for both the business and it customers. Keith Barlow, retail director at independent home furnishings retailer, Ena Shaw Home is philosophical about the business’ relationship with technology, so it was interesting to hear his take on the latest development for the company – the implementation of a new... Read more

6th January 2017
Swan announce product relaunch

Swan Retail has packaged up its established market leading speciality furniture retail application and has made it more accessible for first time users. We know from experience that many Furniture, Bed and Carpet retailers would like to take that initial step to move away from traditional paper and file based business processes. The best way of doing this would be by implementing a computerised solution for capturing customers' orders, controlling the purchasing and stock, managing deliveries and... Read more

11th November 2016
Swan support the HTA Garden Retail Monitor

Swan are proud to be supporting the HTA Garden Retail Monitor (GRM) which lets garden centres compare their sales performance with regional and national averages.  When trade is down it helps you see if there are any issues, or whether most garden centres are all in the same boat.  You can also see strengths and weaknesses in your business, and use the data in business plans or in discussions with banks. If you're a UK garden centre with an EPoS system, you can use the GRM.... Read more