News & Events

5th April 2018
Swan expand our payment system offering

Swan has added another EFT payments partner to our portfolio in the form of Optomany. The decision to partner with them was based on requests from our customers. There are a number of changes taking place in the EFTPoS arena, with payment entry devices (PED) becoming end of life as technology evolves, changes to the Payment Card Industry (PCI) standards, customers requesting contactless and apple/android payment options and retailers looking to move acquirers to save money. As such we felt that... Read more

1st March 2018
Celebrating a successful start to the year's exhibitions

We had a fantastic start to 2018 with appearances at the GCA conference, the AIS Furniture Show and the NEC’s January Furniture Show. All 3 shows allowed us to meet with existing and new customers and show off the exciting new products and system enhancements we have this year. We ran a competition at the furniture events to promote our Digital Marketing Services and are delighted to announce the winner as Tony Cammack from Cammack & Sons in Boston, Lincolnshire.   Read more

2nd January 2018
Swan Retail launches new Digital Marketing Service

Swan Retail is excited to launch their new Omnichannel approach to retail solutions. As part of this, Swan has launched a comprehensive ecommerce and digital marketing service, which is designed to boost retailers’ online visibility and push brand and social engagements, resulting in better customer engagement and increased profits. The new offering includes a range of services including: Pay-Per-Click (PPC) advertising, video, social media campaigns and SEO, all managed and promoted in-house... Read more

18th December 2017
Mike Byrne joins Swan Retail to head up new Ecommerce and Digital Marketing Service

Mike Byrne has joined Swan Retail to head up the new ecommerce and digital marketing services team. Mike has over 10 years’ experience within the industry focusing on the furniture sector and brings his experience and knowledge to drive forward Swan’s new omni-channel solution. He will help promote and manage the team of creative web developers and digital marketing services to extend the traditional functionality of Swan’s market leading furniture retailing solution. Commenting... Read more

11th September 2017
Swan customers sweep the board at the AIS furniture show.

We’d like to say congratulations to three of our customers for all winning member of the year awards at the Associated Independent Stores annual awards following the August Furniture and Furnishing Accessories show: Ward Bros, who won the award in the smaller turnover category. Fishpools who won in the single store category Glasswells who won in the multiple store category. These are all very well deserved and we wish them the best for the coming year and in next years awards.  ... Read more

26th July 2017
New functionality: Single and multi-use vouchers

The Swan back office now has the ability to create and manage vouchers for use with the till and website (if integrated). The vouchers can be tied into promotions to allow them to be printed and redeemed on the till and to offer flexible discounts. For use on the till we allow the vouchers to be added into a promotion as a reward so that when the promotion is triggered, a voucher will print instead of the promotion offering a discount. For voucher redemption, we offer the ability to add a voucher... Read more

7th July 2017
Swan announce HTA gift card approval

Last year HTA launched their new Gift Card scheme to their membership. Introducing National Garden Gift Card is a natural progression from vouchers and the card-based scheme has several advantages over the voucher scheme:  Improved Cash Flow – Buy as you go (no upfront payment)  Reduced Administration – No postage or reconciliation  Visual Impact – On prominent display  Flexibility - The plastic cards are un-denominated Swan has just been through the... Read more

12th June 2017
Hospitals undergo EPoS upgrades

Hull & East Yorkshire NHS Trust have upgraded their aged EPoS systems in their 8 self-service restaurants and cafes across two sites. This upgrade was carried out over a short time period and introduces a more modern look and feel to the restaurants as well as providing better functionality for promotions. The hospitals also gained immediate benefit from the improved speed of operation and better customer service. Andrew Wilson, business manager of catering services, said: “The step up... Read more

24th May 2017
Swan celebrate successful Minerva show

Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing Waterford, Ireland-based and family-run furniture and bed retailer, Sienna Home Furnishings, for a new retail system Paul Lenehan, Managing Director at Sienna Home Furnishings, says: “My team and I chose the Swan FRS system because of the furniture-industry specific functionality and the glowing references that I received from other retailers in Ireland.  This assured us that the system could... Read more

4th May 2017
2017 - The Year of the Customer

This article was written by Swan and was recently published in Cabinet Maker. Read more Cabinet Maker at https://www.cabinet-maker.co.uk/ In the ever-evolving world of retail, even the tiniest digital butterfly can create the most powerful social hurricane. The nature of retail is to constantly evolve and adapt to its environment, all in an effort by businesses to drive market growth and increase sales figures year-on-year. As part of this evolutionary cycle, certain retail trends will fade... Read more