News & Events

12th June 2017
Hospitals Undergo EPoS Upgrades

Hull & East Yorkshire NHS Trust have upgraded their aged EPoS systems in their 8 self-service restaurants and cafes across two sites. This upgrade was carried out over a short time period and introduces a more modern look and feel to the restaurants as well as providing better functionality for promotions. The hospitals also gained immediate benefit from the improved speed of operation and better customer service. Andrew Wilson, business manager of catering services, said: “The step up... Read more

24th May 2017
Swan Celebrate Successful Minerva Show

Swan Retail have just celebrated a highly successful Minerva show, which culminated in signing Waterford, Ireland-based and family-run furniture and bed retailer, Sienna Home Furnishings, for a new retail system Paul Lenehan, Managing Director at Sienna Home Furnishings, says: “My team and I chose the Swan FRS system because of the furniture-industry specific functionality and the glowing references that I received from other retailers in Ireland.  This assured us that the system could... Read more

4th May 2017
2017 - The Year of the Customer

This article was written by Swan and was recently published in Cabinet Maker. Read more Cabinet Maker at https://www.cabinet-maker.co.uk/ In the ever-evolving world of retail, even the tiniest digital butterfly can create the most powerful social hurricane. The nature of retail is to constantly evolve and adapt to its environment, all in an effort by businesses to drive market growth and increase sales figures year-on-year. As part of this evolutionary cycle, certain retail trends will fade... Read more

28th February 2017
Swan celebrate best January Furniture Show in 10 years

The January Furniture Show was a roaring success at Swan Retail, with many new customers coming to have a look at our furniture systems, as well as a few friendly faces. Footfall on our stand seemed better than ever, with many customers coming to see our new software package. With a fully working demonstration of FRS, as well as the expertise of the Swan team, we were able to show retailers just how our system works whilst answering questions on the spot. Chris Marsden-Jones, business development... Read more

28th February 2017
A Shaw Thing - Cabinet Maker

Cabinet Maker caught up with AIS Member of the Year Award winning retailer Ena Shaw Home to find out how it went about implementing a brand new software system, and what this has meant for both the business and it customers. Keith Barlow, retail director at independent home furnishings retailer, Ena Shaw Home is philosophical about the business’ relationship with technology, so it was interesting to hear his take on the latest development for the company – the implementation of a new... Read more

6th January 2017
Swan announce product relaunch

Swan Retail has packaged up its established market leading speciality furniture retail application and has made it more accessible for first time users. We know from experience that many Furniture, Bed and Carpet retailers would like to take that initial step to move away from traditional paper and file based business processes. The best way of doing this would be by implementing a computerised solution for capturing customers' orders, controlling the purchasing and stock, managing deliveries and... Read more

11th November 2016
Swan support the HTA Garden Retail Monitor

Swan are proud to be supporting the HTA Garden Retail Monitor (GRM) which lets garden centres compare their sales performance with regional and national averages.  When trade is down it helps you see if there are any issues, or whether most garden centres are all in the same boat.  You can also see strengths and weaknesses in your business, and use the data in business plans or in discussions with banks. If you're a UK garden centre with an EPoS system, you can use the GRM.... Read more

14th October 2016
Swan make major system acquisition

Swan Retail have made their second major acquisition within three years and have purchased a division of a retail software company which was formerly known as Torex Retail, strengthening our position in our core market sectors of Furniture Retailing and Department Stores.Swan has acquired the intellectual property rights to the FRS, MIDAS and Manna applications, as well as all staff and assets. We are retaining the many years’ worth of valuable knowledge and expertise of the current team and... Read more

19th September 2016
The Swan team is growing

In the last few months we have welcomed 3 new faces to the Swan team. The support team have been joined by Chris Jenkins and Tom Lindsay. Chris, who has a background in programming, has been with Swan for nearly 12 weeks and is quickly ramping up to speed, while Tom has just started. The sales team have taken on a new Marketing Assistant, James Robinson, who is on a year's placement as part of his degree with Portsmouth University. If you would like to join the Swan team, please check out our... Read more

19th September 2016
Swan extend Worldpay accreditation

Following on from our recent accreditation with Worldpay, we have successfully integrated to the Worldpay Total Mobile app enabling credit, debit and contactless payments to be taken any time, anywhere. All that is required is a Worldpay Total Miura cable-less keypad and an iPad running the Swan customer ordering. The Worldpay Mobile app uses the same payments gateway as the EPoS payment entry devices (PED), web and telephone payments. By using the same gateway the retailer’s reports are linked... Read more