About Us

With over 25 years’ experience, Swan Retail is a boutique software house based in Waterlooville, Hampshire, specialising in the Retail market and offering a comprehensive solution covering software, hardware and services for all aspects of a retail business such as Tills (EPoS), Stock Management, Accounts, Customer Ordering, Warehousing, Web Integration and Mobile.  We specialise in the Garden Centre, Furniture and Department Store markets, as well as having customers in the speciality retail and catering environments.

All of the application software is owned and developed in-house and we provide a complete end to end service; management of your system installation, training tailored to your needs, an office based support team to help with any queries and a maintenance service to solve any hardware issues.

We have recently completed the acquisition of the intellectual property rights of the FRS, Midas and Manna applications, as well of all of the staff and their expertise, bringing Swan up to a team of 56.

Our hosted solutions provide various user profiles, so it is suitable for all types of retailers and for areas of responsibility i.e. accounts, warehouse, retail managers and owners. Our hosted solutions provide industry recognised advantages & benefits to the retailer which include:

  • Retailers gain access to a higher level of software functionality than they would otherwise consider or afford
  • Software integration issues are eliminated from the retailer’s site
  • Server and database costs for the application are spread over a number of clients
  • Fixed monthly charge makes budgeting simple
  • Solutions are quicker to deploy
  • Swan solutions are continually being developed to provide more functionality. All new functions are delivered to users within the regular update service
  • The systems are kept up to date, available, backed up, and managed for optimum performance
  • Improved reliability, availability, scalability and security of internal IT systems
  • Allows for re-deploying internal staff and tools to focus on strategic business functionality that will impact your bottom line
  • Lower entry costs and better cash flow