News
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SMS Customer Marketing
30th Jun 2011In the latest version of our application, Swan has included several features focused on consumer marketing to aid customer retention and increase sales. The key feature for many of our clients is SMS... Continued…
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Hoopers to replace Financial systems with Swan
20th Apr 2011Hoopers department stores, the independent group whose head office is in Torquay, is to replace their legacy financial systems with the latest technology provided by Swan’s Accounting... Continued…
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Lights4Living, one of the UK's largest online lighting retailers chooses Swan
22nd Feb 2011Lights4Living are the latest successful independent to choose Swan, and with a busy store in Bath and an increasingly active on-line presence, their requirements were both wide-ranging and very... Continued…
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Bradbeers goes live with Swan in the largest Furniture Store on the South Coast
27th Jan 2011Smith Bradbeer, the long established Hampshire retailer, has chosen Swan to develop their first automated system to cope with a predicted five-fold increase in sales following the opening of their... Continued…
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Excellent Customer Service provides Competetive Advantage
24th Aug 2010Customer Service is a key to successful retailing today, especially for the smaller retailer when competing with the high street multiples. It can often have a big impact on both profitability... Continued…
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Events
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UK recession looms, says report
3rd Feb 2012The UK will enter recession in the first half of the year as households continue to cut back, says the National Institute of Economic and Social Research.
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Retail veteran warns of 'death spiral' for shopping streets - The Independent
3rd Feb 2012The GuardianRetail veteran warns of 'death spiral' for shopping streetsThe IndependentA veteran retailer has urged the Government to reject Mary Portas's plans to save the high street,...
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Marks & Spencer to provide online shoppers with product recommendations
3rd Feb 2012Dynamic e-commerce personalisation provider RichRelevance® has integrated its personalisation and analytics technology online at MarksandSpencer.com.
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December flurry knocks the stuffing out of shoppers in January
3rd Feb 2012Lower footfall to non-food stores last month compared to a year ago.
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